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      Site reviews

      How we present the reviews
      Anonymous user
      Devorah S.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Wish wedge seat was a

      Wish wedge seat was a bit more of a wedge. Very comfortable, though.

      JUN 4, 2025
      Anonymous user
      Travis B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Received product fairly quickly, thank

      Received product fairly quickly, thank you!

      JUN 2, 2025
      Anonymous user
      Leslie F.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Just an excellent product!

      Just an excellent product!

      MAY 31, 2025
      Anonymous user
      Paying c.🇺🇸
      5 out of 5 stars

      “RELAX THE BACK” NO CAP 🚫🧢

      JEAL IS THE REAL DEAL! 💯😁 This place is amazing, investing in your health and well being is the most rewarding investment a person can make

      MAY 14, 2025
      Anonymous user
      Terry🇺🇸
      5 out of 5 stars

      Ms

      Antonio exceeded our expectations for customer service years after our purchase. He spent much time finding how we could replace a very worn arm on a chair after years and years of use. We will always feel this is a great store to buy from.

      APR 29, 2025
      Anonymous user
      Barry S.🇺🇸
      Verified Buyer
      1 out of 5 stars

      website is not good

      website is difficult to maneuver and cumbersome, the first time i ordered i thought i accomplished what was needed. turns out my order was never completed.

      APR 11, 2025
      Anonymous user
      Paul B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Very good customer support.

      Very good customer support.

      APR 7, 2025
      Anonymous user
      Tommy🇺🇸
      5 out of 5 stars

      Ask for Donna

      100 year-old grand mother loves her chair. She now sleeps comfortably and without pain. Donna helped us find the perfect chair and sleeper for her. We brought my Japanese speaking grandmother in to try the chair. Donna was pateint and attentive, trying to communicate with her really made her feel comfortable thank you Donna for the awsome service.

      MAR 22, 2025
      Anonymous user
      Jim🇺🇸
      1 out of 5 stars

      Costly

      I purchased the Perfect Chair PC – 420 manual recliner on website. After sitting in it when it arrived at my place, the chair simply was not comfortable. The tendons behind my knee felt pinched and upon standing my legs were numb. Company charges a 15% of base cost for “restocking fee” and additional high fee for carrier to ship back. I would understand if I was charged the 15% only, for their restocking fee, but to charge an additional fee is highly excessive.

      MAR 13, 2025
      Anonymous user
      Peggy H.🇺🇸
      5 out of 5 stars

      Amazing customer service

      We purchased the Altwork Signature WorkStation for someone with physical limitations who works extensively on a computer. Besides the desk being an amazing piece of high quality engineering in and of itself, the customer support we received from the Bellevue store was top notch. They made sure we knew what to do to assemble it, and how to use it, and responded quickly and thoroughly to questions along the way. We would buy this item again, from this store, in a heartbeat. Thank you (especially to Gerald)!

      MAR 12, 2025
      Anonymous user
      Alex🇺🇸
      5 out of 5 stars

      FANTASTIC!

      Ask for Tom and ask him to show you around. This store is fantastic. So many choices. Try them all. Tom can explain the differences and features of them all. The chair is fantastic. My body feels so good int hat chair, and my wife, A medical doctor, says it is "excellent for circulation. " Buy one. Ask Tom for one that fits your budget. ENJOY!

      MAR 10, 2025
      Anonymous user
      susan🇺🇸
      5 out of 5 stars

      Thank you Bellevue, WA store

      My husband and I purchased a mattress over Labor Day weekend, to have it delivered in December. Once it was delivered we realized it was not the mattress we wanted at all. Neither of us could sleep. William was fabulous in helping us find the correct mattress and have it delivered on time, before I had to undergo back surgery. Everyone in the Bellevue Store is easy to work with, return phone calls and the delivery was top notch. Would definitely purchase from Relax the Back again. Thank you all

      MAR 2, 2025
      Anonymous user
      Benjamin🇺🇸
      5 out of 5 stars

      Very relaxed the back

      I loved the massage chairs and they massaged me very well. I will come back again many times.

      FEB 17, 2025
      Anonymous user
      kyle🇺🇸
      5 out of 5 stars

      great customer service

      great customer service, always helping to find the right massage chair

      FEB 17, 2025
      Anonymous user
      Mindy P.🇺🇸
      5 out of 5 stars

      Great Customer Service

      My husband and I purchased a lift chair at relaxed back plantation Florida. We were so impressed with our sales person we asked for her full name, Dina Rogers. She was so knowledgeable and kind and followed through with everything she said she would do Our chair was delivered yesterday and we couldn’t be happier. Thank you Dina!!

      FEB 8, 2025
      Anonymous user
      Monte🇺🇸
      5 out of 5 stars

      Best experience ever

      I went to the location in katy cinco ranch and oh my was it the best ever. Charles helped me and he was so nice and sweet very helpfull. One of the best services ive ever had and best employee. Purchased 1 and dont regret it. Go to cinco ranch and meet with charles amazing time.

      FEB 7, 2025
      Anonymous user
      Dennis M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Perfect Chair Order

      Using the website was very easy. The only thing that was unusual , when I tried to add my order to my cart, it would not do it. I had to use buy now. Otherwise, there were no issues.

      FEB 7, 2025
      Anonymous user
      Debbie S.🇺🇸
      5 out of 5 stars

      Cafe'+ True Zero Gravity Recliner

      We recently purchased two Cafe + Recliners from Pasadena Relax the Back. I worked with Aaron Resnik a long-time employee of the Pasadena location. My husband has major back issues along with recently having a shoulder replacement. The old chairs we had were low and the footrest protruded making it very hard to get in and out of. I called and spoke to Aaron and told him our concerns and we needed new chairs. He took the time to explain the difference models they had and what he thought would work the best for my husband. We both agreed on the Cafe+ chair. THIS WAS ALL DONE OVER THE PHONE!!! We received the chairs about two weeks ago and they are absolutely perfect. The footrest fits snuggly into the chair and the chair is higher, so all my husband has to do is sit. (he's 5'11"and 74 years old) Everyday my husband says I LOVE MY CHAIR. I highly recommend this for comfort and also getting in and out of. It's not the cheapest chair but it's well worth the money. Mike & Debbie (temecula)

      FEB 4, 2025
      Anonymous user
      Dalea🇺🇸
      5 out of 5 stars

      Excellent customer service

      I needed a zero gravity chair because of a herniated disc, and Lee at the Bryn Mawr store was extremely helpful. I called the store and he talked me through the options and even took my phone number and texted me pictures of the available floor models with information about them so that I’d be sure to be able to get a chair right away. I came into the store with my husband and kids, and he let us all try out all the options and patiently talked us through all the details about them. He then assured next day delivery and delivered the chair personally so that I was able to have it right away. I am extremely happy with the chair we got and really appreciated the personalized service that Lee provided.

      JAN 31, 2025
      Anonymous user
      Terra🇺🇸
      5 out of 5 stars

      Outstanding customer service

      I went into the Encinitas store to find a device to support my back while driving. Chuck was so kind, patient and helpful. He was not pushy in any way. It was an experience I seldom have had in a store. I will definitely make purchases there in the future. Thank you, Chuck!

      JAN 30, 2025
      12345

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      4.3
      4.3 out of 5 stars
      Based on 3565 reviews
      5
      2490
      4
      420
      3
      222
      2
      147
      1
      286
      Ratings distribution data table
      StarsCount
      52490
      4420
      3222
      2147
      1286
      Total3565