The team was responsive and helpful from initial engagement to receiving of shipment. Customer service on point. Thank you Nikita and Sameeya

She said yes😄😄 What a stunning piece of art from the best choices that were available💍. One of the Only jewellers that I came across which made the whole process easy. The only hard part was deciding on which design to go with as their catalogue is by far the most spectacular and gorgeous. Will definitely be following up with them for a wedding band. Customer service was excellent and kept me up to date at all times throughout the process. Well done to the Ralph Jacob's team. Would highly recommend them

I found Ralph Jacobs jewellery by chance while searching the internet for someone local to custom make a bridal set for my son's wedding. I booked a zoom meeting with them and Sameeya contacted me to set up a date and time. From the moment we met, she delivered amazing service. She listened to what we wanted and went out of her way to ensure our satisfaction. She kept me updated every step of the way, from design until manufacturing and delivering. The workmanship is flawless. This is quite easily the best jewellery buying experience I have ever had. My son and daughter in law are completely in love with the bridal set. Not, surprisingly, it is absolutely stunning!

This set is stunning. It looks timeless. My husband and I really love the rings. The only thing I would change is how high the prongs are on the Raylee ring. There's a space between the stone and the halo. The service we received was impeccable from Ralph Jacobs. We were informed about each phase and our requests were honoured. We're very grateful. Thank you to the Ralph Jacobs Team for such beautiful work.

We had our ring sent back to manufacturing to add a brace to the claws for extra support to hold the stone. The process was smooth and we are extremely happy with the final result. Sameeya did an amazing job in communicating with me, ensuring that I was kept updated every step of the way Thank you so much Sameeya and Team You are highly appreciated

Thank you Sameeya for taking us through the process of designing my ring and explaining the different types of stones and carats.My ring came out the way i asked,as for the engraving🙌I can't wait for my big day for my husband to put in onto to my finger. Thank you for the amazing and great service. Will definitely be back for my wedding band.

The Team made every moment worth it. Helped with all my enquiries. Really well prepared.

Can't recommend RJ and their team enough.

From the first moment I made contact with Ralph Jacobs I received only the best service. From starting the custom design on our ring to making sure that I receive the final product was an absolute breeze. My now Fiancé is over the moon with her ring. I could not ask for more. Thank you very much Sameeya and team.

The quality of the ring is amazing. Very happy with how the ring looks, presentation is also outstanding. You never in the dark as you receive updates on the ring manufacturing frequently. Very happy that I decided to go with Ralph Jacob's and you will be too. Thank you

Thanks so much to the Ralph Jacob's team. They made the process as seemless as possible - even with an unexpected sizing change (My own error). Nonetheless, I would absolutely recommend them anytime. Now it's for my better half to say yes so we can get planning on the wedding and wedding band. Will share some pics of the proposal! *fingers crossed

Thanks for such good service! What a pleasure to deal with you. The follow-up & feedback right from the start were amazing, with all staff being very helpful and supportive.

I am very happy with your work, I love my ring it looks stunning. The way you communicated throughout the processing of my ring I'm real impressed.

I was skeptical on buying a ring online. With the look the quality and the size but they never disappoint me .with the size I measured my women at night while she was asleep but it seems like the finger Became slammer but , I guess when you want to do surprise proposal that could happen ,but no hustle they Assist with free adjustment. i’ll take mine soon will hear from my fierce If she wants it adjusted , will definitely by the wedding band soon

I recently had the pleasure of working with Sameeya and Nikita at Ralph Jacobs, and I couldn't be more thrilled with the experience and the end result. Sameeya and Nikita displayed a level of professionalism and expertise that immediately put me at ease. They took the time to understand my vision, preferences, and budget, guiding me through the entire process with patience and enthusiasm. Their knowledge of gemstones, metals, and design techniques was truly impressive, and I felt confident entrusting them with such an important task. What truly sets Sameeya apart is her unwavering dedication to her clients. She went above and beyond to ensure that every detail of my ring was perfect, from sourcing the ideal diamond to meticulously checking the CAD designs. Her attention to detail and commitment to excellence were evident every step of the way, and I am endlessly grateful for her hard work and dedication. Nikita's contributions were equally invaluable. She brought creativity and innovation to the design process, offering insightful suggestions that enhanced the beauty and uniqueness of my ring. Her passion for her craft is palpable. Together, Sameeya and Nikita make an exceptional team. Their synergy and collaboration result in breathtaking pieces of jewelry that exceed expectations. Working with them was an absolute pleasure, and I am delighted with the final product. My engagement ring is a true work of art, thanks to their skill and expertise. I wholeheartedly recommend Sameeya and Nikita to anyone in search of exquisite custom jewelry. Their professionalism, creativity, and personalized approach set them apart, and I have no doubt that they will continue to exceed expectations for years to come. Make sure to ask for Sameeya and Nikita – you won't be disappointed.

From the moment I first interacted with you, I could see that you guys possess a rare combination of expertise and genuine care for your customers. Your attention to detail and willingness to go above and beyond to ensure customer satisfaction have left a lasting impression on me. Not only did you address my concerns with promptness and efficiency, but you also took the time to listen and understand my needs, and provide tailored solutions that exceeded my expectations. Your proactive approach and willingness to offer assistance at every step of the way have made navigating through challenges a seamless and stress-free experience. Your passion for your work shines through in every interaction, and it is evident that you take great pride in delivering the highest standard of service possible. Your dedication to excellence is truly amazing. I am incredibly grateful for everything you guys are just awesome!!! Thank you Thank you Thank you.

From the beginning Sameeya has been an absolute pleasure to work with and communicate with. I loved her honesty and laughter. Thank you for being such an amazing soul. I LOVE my ring! Thank you Sameeya! You deserve a raise! I came into contact with Sameeya when I answered her call on my husband's phone. I tried my best to sound like him haha, and she caught me within 2 seconds. After she knew that I knew about the ring, I told her that I am the FBI, I find out everything lol. Ever since she has been such a joyous personality that I truly loved engaging with. The ring didn't come at the appointed time, however, she reassured me and now that it is here, I can show my gratitude and appreciation for her stunning commitment.

I’d like to personally thank Sameeya and Nikita for their amazing work on my ring. From day 1 to the very end they have both gone above and beyond. I put in a custom order for an engagement ring, I can honestly say they created a carbon copy of what I wanted. Before finding Ralph Jacob’s I went to many other jewellers with my designs and was left disappointed with all of them. Sameeya guided me throughout the entire process making sure I was never left in the dark. I went into this whole process a bit nervous as I had no clue about diamonds, metals and settings. I was quickly brought up to standard thanks to the team. I highly recommend Sameeya and Nikita to anyone that is looking to make that special gift even better. Marc

I recently purchased a ring from Ralph Jacobs . I am extremely happy with the product and the amazing service I received from the sales lady . Keep up the great work

I recently purchased a ring from Ralph Jacobs . I am extremely happy with the product and the amazing service I received from the sales lady . Keep up the great work