I recently had the absolute pleasure of working with Sameeya Dinat at Ralph Jacobs to create a custom wedding and engagement ring for my wife, and I cannot recommend her highly enough. From the very first consultation to the final delivery, Sameeya handled every single detail with outstanding professionalism while bringing such a warm, personal touch that made the entire process feel truly special. She listened carefully to my vision, asked all the right questions, and offered thoughtful suggestions that elevated the design beyond what I had initially imagined. The attention to detail was impeccable — every aspect, from the choice of metals and stones to the intricate craftsmanship, was executed flawlessly. When the rings arrived, I was simply blown away. They are absolutely stunning — elegant, timeless, and even more beautiful than I could have hoped for. My wife’s face when she opened them said it all; they exceeded every expectation and perfectly capture the love and commitment we share. Sameeya didn’t just make rings; she created meaningful heirlooms that we’ll treasure forever. If you’re looking for a jeweller who combines exceptional skill, genuine care, and a dedication to making your moment unforgettable, look no further than Sameeya at Ralph Jacobs. Thank you from the bottom of my heart.

Amazing service! Excellent engagement ring, crafted with every spec I asked for. Thanks

Kind, quick and truly helpful assistance received from Sameeya. Custom ring came out perfectly! Could not have asked for any better and made the remote order so much better & stress free. Thanks a million, cannot praise enough.

Great service with awesome customer care. They kept me updated every step, and helped me in choosing the right ring. I'm definitely using them again for anything jewellery.

I was so pleased with Sameeya's care and help. She was experiencing the same sorrow at first and then the same joy with me when I got my beautiful stone! Thank you Sameeya!

Thank you Sameeya for excellent service, since the first order your assistance and service is above the rest, thank you!!!

The service and updates and quality, everything was superb! Couldn't be happier! Thanks Sumeeya for all the assistance with my endless questions;)

The whole process, from ordering to delivery was absolutely phenomenal! Sumeeya’s service was superb! From the start to the end, kept me updated and informed. Highly recommended!

Quick and effortless experience for a wonderful engagement ring. Great after service also when we wanted to resize the ring.

I am still going to use RJ for the wedding band and my ring.

I stumbled upon Ralph Jacobs while searching online for engagement rings, and their website was incredibly easy to navigate. Sameeya provided excellent service throughout the process — she answered all my questions timeously, kept me updated every step of the way, and made the purchasing experience smooth and stress-free. The ring was delivered within the expected timeframe, delivery was quick and reliable, and the finished product was absolutely gorgeous and beyond all expectations — I would definitely recommend Ralph Jacobs to anyone looking for quality jewelry and outstanding customer service.

If you looking to buy anything from Ralph jacobs look for sameeya . . . . . exceptional service . . . . . . out of 10 she scores a 11 in the sales and service department. . . . . . . #Superstar 💫

Sameeya gave excellent advice on designing Went above and beyond Great service Thank you

Sameeya is the best sales representative I could have asked for.

Well done and thank you to Sameeya for her timeous and consistent communication around the ring I ordered. Exceeded my expectations!

Ralph Jacobs has a great team that gives relevant advice and will constantly keep you updated on the progress of your purchase!!! Thank you Samiyah and team!!!

Sameeya gave us the best experience even coming in on public holiday and guiding us with her expertise. Keeping us updated along the way. You can tell she prioritises her clients needs and wants. The end product surpassed my wildest dreams and the quality is emaculate with certification.

Sameeya has been absolutely fantastic, I needed to order some diamonds for a ring I want to have made, I am on a time crunch with a deadline coming up. I was scared I would have to leave without the stones, but the team at Ralph Jacobs really went the extra mile! Stones got to me within one week of payment, quick and helpful responses via WhatsApp, service like no other! I am so grateful to everyone there and I would 100% recommend this store any day of the week! Thank you so much Sameeya!

Just want to thank Simz for her assistance and advice and going the exsta mile it the best service i ever had from a jeweller and the ring i bought is just perfcet , my wife loves it. Because off this i decide just decided to buy her another ring and i will recommend Ralph Jacobs to all my friends and Family

I had a massively tight deadline to get this Ring, and Ralph Jacobs with Sameeya Dinta as my Agent were nothing short of amazing! They made sure all my needs were met within a tight deadline as I was only in South Africa for a short time. Despite the delivery constraints they made it happen. I would recommend them to anyone looking for stunning ring quality and amazing service