I had a very urgent request to make my Engagement Ring within a one week period, and Sameeya went above and beyond to accommodate me. The Dolly Engagement Ring was sent to me well in time and looks absolutely amazing with brilliant craftmanship and attention to detail. My fiancé is over the moon and super happy with the ring to say the least. Thank you once again Sameeya and Team !! Keep it up

I stumbled across this website by a quick search on Google. With it being an online store, which is a bit unconventional when purchasing jewelery of this caliber, I was very skeptical. Reading the reviews put me a bit at ease, I then put through the order. Within 5 minutes I received a call from Sameeya to guide me through the entire process. She was amazing as she regularly kept me updated, even after working hours I would suggest this establishment to anyone looking to purchase great quality jewelry with excellent customer service. The end product of my order exceeded my wife and my expectations. Thank you Sameeya and team! I will definitely be back!

I wanted to provide my partner with something unique. She also had a specific desire for a pear shaped stone for her ring. We asked around at normal jewelry stores and none really could fullfil our needs. I then did a bit of research and found Ralph Jacobs, who not only provided standard builds but allowed custom builds. This allowed her to build the ring of her dreams. I had a video call with Sameeya. She answered all my questions to satisfaction and established comms so I could ask further questions at any time. Once we placed our order, we asked for a ring sizer and received it via the delivery service. Updates were provided constantly throughout the process. Sameeya provided design images of what the final product will be. We realized we wanted a different wedding band, she generously accommodated us When the final product arrived, not only were we happy with how it looked and the quality of it, but we also got the lovely gift of a set of earrings. Great service. Would definetly recommend.

I’ve had a fantastic experience with this product! The quality exceeded my expectations. A special thank you to Nikita and Seemya—their attention to detail and commitment to excellence truly stood out. I highly recommend it to anyone considering a purchase!

Best customer service hands down. Very helpful and patient. Goes above and beyond of what’s required.

A very big thank you to Nikita and Sameeya for all their help and assistance in ensuring that my vision was carried out in spectacular fashion. The whole process was seamless and I was always kept informed and updated. The team went above and beyond to ensure that everything was sorted out. I really am grateful for their help and assistance. Would recommend to anyone!

Everything was great, shipping was a breeze and kept me up to date step by step.

I work with a lady called Sameeya and let me tell you her main forces was to see me happy. The rings quality is outstanding, and the delivery was fast. I couldn't be happier with my experience"

A very professional service a pleasure doing business with them l can highly recommend this jewellery company.

Sameeya, thank you for your excellent service and for going beyond the extra mile for this UNFORGETTABLE moment. From the beginning you were so supportive and assisted in getting the ring in time. You are a true gem to us and Ralph Jacobs. And in you my dear, we have a friend for life!!!

This ring was everything my fiancé wanted and more! It’s absolutely radiant, stunning and suited her hand beautifully!

Sameeya has been beyond outstanding. She was so helpful, knowledgeable and kind. I've been blown away by her service and my ring is beautiful!! Thank you so much Sameeya.

Good quality rings. Nikita and Sameeya from customer service were patient and answered any and all questions I had.

Big shout out to Rikus, Sameeya and Nikita. My partner and I was so apprehensive about buying an engagement ring online But the abovementioned individuals were so welcoming and kind!. Rikus and Sameeya to the time to meet with us twice. Rikus supplied us diamond options as per our spec. Sameeya was in constant communication with my partner and it was absolutely pleasant experiance

Sameeya has been incredibly helpful with transparent and timely updates. I considered multiple other Jewellers and decided on Ralph Jacobs purely because of Sameeya’s quick response time and advise.

Sameeya assisted me and provided insane service, from calls to get things on track to giving me the best advice! Thanks so much to everyone at Ralph Jacob’s especially Sameeya

Beautiful The ring is perfect and extremely good quality This was crafted by a very hardworking individual And the lady that helped me she was extremely helpful and helped me understand the differences in stones and how to creat my own If you ever purchase from here ask for sameeya extremely excellent service 👏

The service received was really good from sales straight through design and manufacturing. I am really happy with the ring and I believe my girlfriend will be too.

I am in absolute awe! The service I received from Nikita and Sameeya was absolutely astonishing! Never have I ever received better service than I did from these two ladies. . My ring exceeded all of my expectations! All through the process I was kept in the loop weekly with progress reports and delays. . I cannot wait to order my bands and completing the whole set. . Bless the entire Ralph Jacobs team! I couldn't have chosen a better jeweller to make my childhood dream ring! Thank you so so very much!

I can highly recommend Ralph Jacobs!! I had an emargency and needed a ring asap. I called them an Sameeya was immediately willing to try her best to help me. Fast and very friendly service!! Thanks!!