Worst Customer Service Experience Ever - Still can't get a call back on problems we had when we received our bike - broken parts in the box. Terrible company to work with

This rack is no joke! Easy installation, quality materials, but not too heavy. Game changer being able to carry stuff around with me while I ride!

Shipping was quick and the support was great when i finally reached someone (which was difficult to find a real person at this company).

Good

Ording parts would be better talking to a person instead of the email game that takes too long

This arrived quickly and works wonderfully

Great shipping time, but the key didn’t work!

It doesn’t fit. I contacted you about a return and haven’t heard back

Easy!

They were there on the date. They said they were gonna be there.

I was pressed for time because I ordered just before season opened. But they had the light to me in 2 days.

Quick install and the part fixed issue at hand. Thank you for the customer service to get it ordered.

I did not receive my order. Fed ex stated on paperwork driver spotted which means they gave my bike I paid for $6000 roughly and fed ex gave my delivery to someone on the street

QuietKat costumer service, shipping all A+

Bikes Break Often, Cheaply built gears.

Driver spotted fed ex 3,5000 U. S. census population roughly. Need my bike last monyh

shipping was fast. Pogies are as advertised, but the product itself is not very well designed or user friendly.

I love my bike and most of the accessories I got from quietkat. The cart is the disappointing accessory for me. It is made very cheaply, the metal coating was scratched all up after thr first time use. If I would have paid better attention to the max loan capacity I would have not bought it. This bike is built for hunting. You are going to need a cart that works for hunters, pull heavy loads in and out of the field. You are going to strap down equipment so it doesn't fall off in your travels. This cart is all scratched up to the bare metal and will start to rust in less than a year.

Hub-Drive Bike Analyst was delivered quickly, easy to install and bike is back up and running!

Sent me the bolts but got charged 20 dollars for new bobbins with shipping.