Wonderful experience from beginning to end. I was skeptical at first, but the entire process was very easy and the communication was always perfect. The ring is unbelievable!! My wife lost her ring a while back and I hated seeing her without something on her finger. I also upgraded from her old one and it did not disappoint. I understand your hesitation ordering jewelry online but this was a great experience for me.

Renee was helpful with every step. From choosing side stones, sizing and how high the setting was. She paid scrupulous attention to every small detail. She also responded quickly to email and questions. Overall, just lovely to work with.

Plum has the most amazing customer service, they were so attentive, and helping me find the perfect wedding band for my engagement ring.

I loved the try-on kit so my fiancé had a variety of options and the customer service was excellent. I would highly recommend Plum Diamonds

Renee was very communicative during the process in order to get the PERFECT ring for my fiancé. Ring turned out absolutely stunning and perfect!!!

Excellent experience, excellent product !

Absolutely stunning ring! I ordered for my son as he is proposing soon and had zero clue what to look for. The diamond he picked is beautiful and so sparkly! The company were wonderful to work with, great communication every step of the way. We could not be happier! I’m not sure why Plum diamond isn’t as well known as some of the other lab diamond sites as their product and customer service is superb!

Would have given this 4. 5 stars. The only problem was they sent it to the wrong address, my address instead of my neighbors. Otherwise great product, price and customer service. You get the feeling these folks really care.

Everything about working with Plum Diamonds was 5 ⭐️’s. The design team took my dream ring ideas and made them a reality. The entire process was simple and focused on customer service/satisfaction. I smile every time I look at my hand and couldn’t be happier with my new 💍.

Communication, packaging and product were all top notch. Awesome experience

I am absolutely in love with my engagement ring! It's stunning! The sparkle, the design, everything about it just feels so special and meaningful. Every time I look at it, I can't help but smile. It’s perfect in every way, and I’m beyond thrilled!

Amazing! Love it!!!

The ring sizer was perfect! It came quickly, had exactly what we needed to try on to get a better sense of what we like, and the customer service has been phenomenal!

We discovered Plum through an Instagram ad and we’re in the market for an upgraded wedding band. We were not disappointed! Great selection and prices are better than other places we’ve shopped. What we designed online and communicated Renee was exactly what we received. We live out of state, so they take care to ship discreetly. Thanks for a great product and workmanship.

Excellent customer service was informed every step.

The entire process of selecting the diamond and setting for it to go into was really easy. I called their customer service phone for additional questions and Renee was really kind, helpful and knowledgeable. The quality of the lab grown diamonds was gorgeous and true to advertisement. 10/10 would recommend again.

I ordered a diamond necklace and the product arrived as advertised. I would recommend this company as they delivered.

I ordered the pear dewdrop necklace and it is absolutely beautiful. Shipping was a breeze and it was very quick. Highly recommend!

Great to work with, helped me with some options with payment and shipping, knew what they were talking about and didn't get carried away. Got a great deal on it compared to other companies and exactly what she wanted.

Such a great experience!! They really made it so easy to return and it was nice to find what I liked while not having to go anywhere.