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Loved this! They customized the kit perfectly for what I’m looking for. It helped me decide what size stone I want and also on some details for the band and setting! All without the pressure from sales associates in a jewelry store or them just not having what you want in general.
She loves them!!!
I was in a super rush to get the ring for a special event, and they made special accommodations to make sure that my day was perfect. If you are questioning giving them business, I can’t suggest them enough.
I am so happy with my purchase. It is beautiful
The team was great to work with through the purchase and shipping process and my fiance loves her wedding band.
Even better than expected. Designing the ring was much easier than I imagined for doing it my first time. Customer service was incredible - they emailed/texted me throughout the process and responded promptly. Fianceé has received TONS of compliments on the ring. I'm very glad I went with Plum vs one of the mainstream franchises you'd find at a mall. Highly recommended!
Customer service was excellent and the price for the quality was amazing
Came in on time, with top tier packaging and even a handwritten letter. Very Impressed!!
Very pleasant and quick experience! Will be recommending to my girlfriends
The customer service, the quality of product and shipping!! They get 5 Stars in all functions!! My ring is absolutely Beautiful!! I will have this ring forever and it will continue to delight me every time I wear it!!!
Absolutely amazing, couldn’t have made a better choice!!
I can’t say enough positive things about Plum. From the try on kit, to emailing back and forth with Renee, to designing a custom ring along with the team- they were amazing. My ring just came in and is beautiful. Their attention to detail, care, and expertise is unmatched.
Customer service was awesome. They responded super quick to my questions and concerns.
Highly recommend! Renee made the entire experience amazing and customer service alone is the reason I’ll be a returning customer. The quality is amazing.
Everything was so easy to order and ease with shipping, I was so happy to be able to customize the engraving.
Ring came in great and so did the band. They communicated throughout the order to delivery! Great experience
Wonderful concept and execution.
Great
While looking for engagement ring styles, I had a lot of anxiety about going to a jeweler and feeling pressured. This try on kit allowed me to try rings on, get an idea of what designs I like - all in the comfort of my own home. I was able to wear it around doing some common tasks around the house, just to see how it felt on my hand, which I really appreciated being able to do. I do wish that discount that was offered in my try-on kit was appropriately timed with the timeline of my engagement! While I was very thankful to receive it, it expires in 30 days - and I wrote on my try on kit that I'll be getting engaged in 6-12 months! So, I wouldn't really be able to use it :( Overall - the customer service has been helpful and responsive!
I couldn’t be happier! My custom ring turned it exactly how I dreamed and Renee and the team were wonderful when my ring was delayed during transport due to FedEx and winter ❄️ weather. I would 10/10 recommend building your dream ring with Plum!




| Stars | Count |
|---|---|
| 5 | 262 |
| 4 | 5 |
| 3 | 0 |
| 2 | 0 |
| 1 | 1 |
| Total | 268 |