My fiancé proposed tonight and can’t stop raving about the service he got from start to finish and I can’t stop raving about the ring!!! It’s more than I could’ve dreamed! I look forward to working with Plum Diamonds for future purchases!

Very helpful every step of the way, great communication, great product can’t wait to use it in the upcoming week!!!

I recently had the pleasure of working with Kristy at Plum Diamonds to create a custom engagement ring for my proposal, and I couldn’t be happier with the experience. From start to finish, the customer service was truly exceptional. Kristy and her team, especially Renee, were incredibly helpful, responsive, and attentive to every detail. The final product was stunning—exactly what I had envisioned—and surprisingly affordable given the quality and craftsmanship. My proposal took place just this past week, and the ring made the moment even more special. If you’re looking for a ring with both beauty and value, and a team that genuinely cares about getting it right, I can’t recommend Plum Diamonds enough.

Highly recommend!

I've loved working with Plum. Their customer service was top notch. I was very worried ordering a ring online, but our email communications were always quick and prompt. My ring was originally not going to ship within the 15 day time frame due to the holidays, but Renee went above and beyond to have it delivered right before the holiday. I am forever grateful and will recommend this wonderful jewler to everyone I know. Thank you all again!

Amazing service from start to finish. Very detailed oriented company. Thank you Kristin and her team. Very happy with my purchase

I was a lil nervous buying my engagement ring online, but I did a ton of research about diamond quality and pricing and I’m so glad I went with PLUM! totally worth it. I wanted a single plain band with a large center ring. They even sent me pictures of what different carats would look like. Ended up getting 3carats & very happy with it. Got a beautiful engagement ring , amazing communication, & great service, they sent me a free sizer & resized it again b/c I estimated wrong the first time. Highly highly recommend!

Excellent quality and customer service, they quickly responded to all my questions and keep me updated about my order.

OMG! I am SO IN LOVE with my custom ring ❤️ It literally took my breath away!!! It is stunning! My fiancés reaction was “It’s a Show Stopper” It is so Beautiful and honestly fits my style & personality so perfectly! I cannot Thank You and your team enough for making my dream ring come true!!! The process was SO easy and it felt so personal & special! It makes such great memories for us to share!! THANK YOU from the bottom of my heart :pink_heart: I appreciate all of you!!!!

❤️

Wonderful experience from beginning to end. I was skeptical at first, but the entire process was very easy and the communication was always perfect. The ring is unbelievable!! My wife lost her ring a while back and I hated seeing her without something on her finger. I also upgraded from her old one and it did not disappoint. I understand your hesitation ordering jewelry online but this was a great experience for me.

Renee was helpful with every step. From choosing side stones, sizing and how high the setting was. She paid scrupulous attention to every small detail. She also responded quickly to email and questions. Overall, just lovely to work with.

Plum has the most amazing customer service, they were so attentive, and helping me find the perfect wedding band for my engagement ring.

I loved the try-on kit so my fiancé had a variety of options and the customer service was excellent. I would highly recommend Plum Diamonds

Renee was very communicative during the process in order to get the PERFECT ring for my fiancé. Ring turned out absolutely stunning and perfect!!!

Excellent experience, excellent product !

Absolutely stunning ring! I ordered for my son as he is proposing soon and had zero clue what to look for. The diamond he picked is beautiful and so sparkly! The company were wonderful to work with, great communication every step of the way. We could not be happier! I’m not sure why Plum diamond isn’t as well known as some of the other lab diamond sites as their product and customer service is superb!

Would have given this 4. 5 stars. The only problem was they sent it to the wrong address, my address instead of my neighbors. Otherwise great product, price and customer service. You get the feeling these folks really care.

Everything about working with Plum Diamonds was 5 ⭐️’s. The design team took my dream ring ideas and made them a reality. The entire process was simple and focused on customer service/satisfaction. I smile every time I look at my hand and couldn’t be happier with my new 💍.

Communication, packaging and product were all top notch. Awesome experience