I have already reviewed what I bought which wasn't great. I also asked to be unsubscribed from your mailing list but received another email asking for a review instead. Not happy.

We were sent a replacement part following an instant decline and falling apart. Unfortunately, this was only the beginning and more parts failed very quickly. Quality has really declined

Excellent

The ordering was easy, delivery was quick and after sales service was excellent. The team were a great help in enabling me to swap the ordered scooter for one of a different colour - I had ordered the wrong colour by mistake.

I made mistake and ordered the wrong part for my child's scooter, I contacted customer service (Tia) and she couldn't have been more helpful, trying to identify the correct part and then arranging the return which was all handled super efficiently. Unfortunately the recommended part was also incorrect but again there was no fuss and a correct replacement sent out free of charge. Brilliant customer service!!!!

Joan was extremely helpful with my request, prompt and thorough.

Great

Very poor service from Plum after we ordered a slide, which was delivered to the wrong house. It was left to us to get this sorted as we never received an update from Plum unless we chased. It’s as though Plum was happy to take our money and then forget about any customer care. Very disappointed.

Great service, good value for money, fast delivery. Thank you.

Thank you I have received my swing set and looking forward to putting it together.

Quality products

Good products but your P&P for small items 1 packet of springs) is too high. Going to have to look elsewhere next time.

Ordered goods on the 29th Oct 2024, received item 2 days later. Impressed by this service. BUT only time will tell. I brought the item has it was on offer and the price was so good l brought has a Christmas present for my grandson. The item has to be built up which my husband intends to do the first week in December. The item is still in the box un opened. JUST HOPE ALL THE PARTS ARE THERE???? The item was £180 + postage.

Excellent

Bought this swing for my granddaughter's 1st birthday. Good quality and looks fab!

With 8 grandchildren to buy for was asked by parents if we would like to get a big trampoline for them all instead of individual gifts and was told where to find it was delighted with website, ordering, payment,delivery,it now resides in spare bedroom where I thinking how the heck am I going to wrap it 😀

The trampoline is still wrapped as it's a Christmas present. it was ordered and delivered very fast and there's so many things one could buy was fascinating place to shop

Shipping service fine no issues, Courtney from customer service has been good and communicating but they have not dealt well with the issue and even worse when they have send the wrong part which looked second hand to replace the original bungee which was only days old.

Very efficient. The climbing frame was delivered on time with no issues. I would definitely recommend them and use them again.

Easy to order fast delivery and great value for money