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Site reviews

How we present the reviews
Anonymous user
Mechelle D.
Verified Buyer
3 out of 5 stars

Sharp Learning Curve

We tried this out on Christmas day and oh boy. We had the hardest time getting the pellets lit, then once we did, the pizza kept sticking to the peeler so it was hard to turn it in the oven (we should have floured the peeler). We burnt up about 10 pizzas before we got the hang of things. It was hilarious. the first pizza looked like molten lava. I think things will go much smoother next time around.

DEC 27, 2024
Anonymous user
Anne M.
Verified Buyer
5 out of 5 stars

Pizza oven

We haven't even opened it yet Its an xmas gift.

DEC 20, 2024
Anonymous user
Jody H.
Verified Buyer
5 out of 5 stars

I absolutely love my pizza

I absolutely love my pizza oven!!

SEP 29, 2024
Anonymous user
John S.
Verified Buyer
1 out of 5 stars

Absolutely Awful

Terrible experience. Bought 12" burner. Won't stay lit. Called twice, emailed too. No reply from anyone. Will throw away the unit and never buy a Pizzello product again. And I'll tell everyone I know to not buy Pizzello. It shouldn't have to be like this.

AUG 9, 2024
Anonymous user
Kevin B.
Verified Buyer
1 out of 5 stars

Nightmare Service!!

Order # 5828… This has been a nightmare!!! The expandable patio table I ordered came damaged and dented!! Customer service has been a nightmare trying to contact someone, with no answer on the phone, and waiting for someone to get back with you. You can never get ahold of anyone on the customer service number!! Right now this has taken going on 3 weeks, still no table!! $636 (not cheap) for nothing! Finally got someone to contact me over a week ago, finally sent a replacement section for the table after 2-3 days of discussion on it, not a whole new table, and it is the wrong section after waiting over a week for shipping!! All I want is what I ordered. This has been unbelievable and ridiculous!

AUG 2, 2024
Anonymous user
Shannon P.
Verified Buyer
5 out of 5 stars

Perfect Gift

Oven arrived timely and just as advertised. It was the perfect Father's Day gift and makes excellent pizza!!

JUL 8, 2024
Anonymous user
Barbara B.
Verified Buyer
5 out of 5 stars

Fantastic Pizza Oven

Ordering was a breeze -shipping was really fast: set-up was quick & relatively simple. We love using our Pizzello oven!

JUL 2, 2024
Anonymous user
Susan W.
Verified Buyer
5 out of 5 stars

Works great

Perfect fit for my pizza oven. Easy to install and use.

JUN 25, 2024
Anonymous user
jody L.
Verified Buyer
3 out of 5 stars

Issue with burner unit

Delivery was quick but I am still haveing issues with customer service regarding the issue with the burner unit not working.

JUN 7, 2024
Anonymous user
Gregory P.
Verified Buyer
5 out of 5 stars

Very satisfied!

The Pizzulo outdoor grill cart works perfectly with our Ninja 8 in 1 grill. It was just the right size to accommodate the grill and the cart is very attractive and well built.

JUN 6, 2024
Anonymous user
joe l.
Verified Buyer
2 out of 5 stars

Terrible customer service

I love the oven. It's everything I was expecting it to be. However I had a question because your instructions were very clear about using a double AA battery in my burner. It was impossible to reach you by phone. And I received no response through your on-line chat. I used a AAA and it worked fine.. I will not be recommending you to friends.

MAY 31, 2024
Anonymous user
Pam M.
Verified Buyer
5 out of 5 stars

Great Pizza Oven

Delivery was quick and the oven works great.

MAY 27, 2024
Anonymous user
Loren C.
Verified Buyer
4 out of 5 stars

Wrong part

Although I was sent the wrong half of the top table, once it finally came I was able to put it together and I couldn’t be happier with the outcome. Definitely worth the wait!

MAY 5, 2024
Anonymous user
Gloria N.
Verified Buyer
5 out of 5 stars

Our pizza stone came to

Our pizza stone came to our house broken. The company refunded us some money to buy a new one since they didn't have any available. Wonderful customer service.

APR 8, 2024
Anonymous user
Brian F.
Verified Buyer
4 out of 5 stars

Easy but requires practice

Oven heats quickly. There is a learning curb to figure out the correct temp for stone then adjust burner for correct cooking of pizza top to finish together.

JAN 29, 2024
Anonymous user
Roxanne L.
Verified Buyer
5 out of 5 stars

Awesome Fire Pit Table

We love our table. It is beautiful and emits enough warmth on a chilly night. The cover fits like a glove and the wind shield works great! It really is a beautiful table.

JAN 27, 2024
Anonymous user
Steven B.
Verified Buyer
5 out of 5 stars

An affordable option to the more expensive competition

I've only had two "Pizza Fridays" since this 16" oven arrived two weeks ago. Prior to this, all of my pizzas were either cooked in a traditional electric kitchen oven at 500° or on my Komado Joe at 600° I used LP fuel for both nights because I can better regulate the temperature with the fuel adjustment knob. I test burned some pellets the night the oven arrived and I concluded that cooking with pellet fuel is going to require more baby sitting the fire and monitoring the temperature variations. Being new to the pizza oven, I prefer to master the easier of the two fuels first before moving onto the more challenging one. Between the two nights, I cooked seven pizzas and one peel launch train wreck induced calzone. All were cooked between 625-725° and took about 2 - 3 minutes per pie. I think I put the first pies on the stone before it had a chance to get up to optimal temperature so I've had some less than crispy crust centers. The later pies each night were fine. Some you tube reviewers recommended turning the pies 180° at 30 seconds. I've opted to turn them 90° every 30 seconds which might be partially why it takes 2 plus minutes for my pies to cook (letting all the heat out each time I open the door).. All in all I think it's a good oven, especially for the price when compared to the competition. The cover is good to have because the oven will sit on my deck porch year round in seasonal weather. The stone is a bit thin so I'm concerned about how susceptible it will be to breaking during normal use. It heats up quickly, about 20 minutes, so that is probably a benefit of a thinner stone. Downside is that a pie probably cools it quite a bit so you'll want to let it recover the temperature between pies. The only concern I had about the construction is the legs are attached to the oven with pop rivets as hinge pins. Because I have mine set up on a stainless cart, I don't plan to fold the legs away very often. However, for someone that folds them away every cook, I coul...

NOV 6, 2023
Anonymous user
MARTIN H.
Verified Buyer
5 out of 5 stars

Great oven. Great price.

Love this pizza oven. It works great.

OCT 25, 2023
Anonymous user
Tonya R.
Verified Buyer
5 out of 5 stars

Quick service. Excellentbproduct

Quick service. Excellentbproduct

SEP 8, 2023
Anonymous user
Charles M.
Verified Buyer
4 out of 5 stars

Fire pit was packaged securely

Fire pit was packaged securely and arrived in a timely fashion. Assembly instructions could have been better written with clearer illustrations. All in all, I’m satisfied with my purchase.

SEP 3, 2023
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Pizzello logo

Pizzello

home,garden & furniture
4.7
|
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Visit online store
Pizzello logo

Pizzello

home,garden & furniture
4.7
|
1,352
Visit online store
4.7
4.7 out of 5 stars
Based on 1352 reviews
5
1062
4
258
3
19
Ratings distribution data table
StarsCount
51062
4258
319
22
111
Total1352
2
2
1
11