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pccasegear-com

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Site reviews

How we present the reviews
Anonymous user
Brent M.🇦🇺
Verified Buyer
5 out of 5 stars

ASUS GeForce RTX 4070 Ti Super TUF Gaming OC 16GB

The ASUS GeForce RTX 4070 Ti Super TUF Gaming OC 16GB is a great GPU which as outperformed the previous GPU I had. Every game runs perfectly with this and have always had a great experience with Asus products. Will always recommend Asus products.

JUN 6, 2025
Anonymous user
Mindaugas🇦🇺
5 out of 5 stars

Asus Tuf 5090

Very quick and easy service. 5090 arrived in perfect condition

JUN 1, 2025
Anonymous user
Paul G.🇦🇺
Verified Buyer
5 out of 5 stars

Noble gaming quantum nuka cola chair

Fast service the chair is the most comfortable gaming chair I have had

MAY 31, 2025
Anonymous user
Damo B.🇦🇺
Verified Buyer
5 out of 5 stars

Great Prices, Better Service

I've purchased a few items off these guys over the years because they had the best price at the time but from now on I will be heavily biased toward them after my recent intel CPU degradation issue. The warranty department handled the issue promptly and with a better outcome than I ever expected. I was expecting a shit fight but it was easy breezy lemon squeezy. Thanks guys

MAY 29, 2025
Anonymous user
Andrew L.🇦🇺
Verified Buyer
5 out of 5 stars

Love it very happy

Very happy with pc Case Gear I just needed more ram and a sound card and windows professional they done that no problems and did even charge labour AMD 7600 with Asus 4070 video card T-Force ram 16x2 rgb gaming ram man I love this is fast. I'm in qld after buying it 3 days it was here very fast processing and delivery very good customer service they put up with alot of my crap and replied to all my emails fast there was a problem got fix straight away didn't pay for postage no questions asked it well packed very good price it was cheap why I got this machine i love RGB just make it look better. I would definitely come back to PC Case Gear notes of thumbs up for me. If you want quality good customer service come here I am so happy once agin thank you guys.

MAY 28, 2025
Anonymous user
Peter S.🇦🇺
Verified Buyer
5 out of 5 stars

Great Service

Great Service

MAY 28, 2025
Anonymous user
Karan🇦🇺
Verified Buyer
5 out of 5 stars

Great warranty service

Had my computers power supply fail after 4 years and the warranty was easy to claim and got approved within a day. Very happy with the service

MAY 22, 2025
Anonymous user
Tim🇦🇺
Verified Buyer
5 out of 5 stars

Amazing Staff

Matt in your support team is an absolute gem of a human being. A lot of places treat their customers reaching out for support as an annoyance at best. Here, I feel valued and appreciated as a customer. Seven out of five stars.

MAY 22, 2025
Anonymous user
Peter E.🇦🇺
Verified Buyer
5 out of 5 stars

PC Case Gear

Been a member for fair few years now, and haven't had a problem with warranty or service. They're pretty good at shipping out the next business day or if you order early enough in the morning it'll be shipped that day. The website is fast and easy to use. Some other stores have good sites but PC Case Gear's website is just easy.

MAY 16, 2025
Anonymous user
Trisha M.🇦🇺
Verified Buyer
5 out of 5 stars

Great

Good value, fast delivery and excellent communication

MAY 10, 2025
Anonymous user
Jason L.🇦🇺
Verified Buyer
5 out of 5 stars

Great warranty service

Product failed within under one year of use. Contacted pccasegear and they provided very timely and suitable solutions. Whole process from submitting a warranty claim, posting the product back and receiving a return was under 1 week. Great work

MAY 7, 2025
Anonymous user
Louis K.🇦🇺
5 out of 5 stars

Excellent customer service

Had a manufacturers fault with a brand new ARGB Fan Connector hub which was part of a new case I had just bought. I was initially worried as I couldn't find anywhere to directly get a replacement from but after contacting PC Case Gear they were incredibly helpful and immediately offered a free replacement part. Their delivery was very prompt, I've found them to get products to me faster from Melbourne then some businesses can send them from within my own city (Brisbane).

MAY 6, 2025
Anonymous user
z🇦🇺
Verified Buyer
5 out of 5 stars

Best pc shop ever!!

sometimes they give u gummy bears and their customer service is amazing, not to mention their parts aswell

APR 30, 2025
Anonymous user
Rhett G.🇦🇺
1 out of 5 stars

Not same day dispatch, was told I was flagged for fraud

I had the option to purchase my microphone through JB or PC case gear. I have had issues with delays from JB in the past and PC case gear said if I ordered within the next 3 hours it would be same day dispatch, I decided to go with this option. When making the purchase I was prompted with an out of date address so I corrected it and proceeded with the checkout. Once the order was finalised the money was taken from my account and I received confirmation email with my old address on it. I then also received another email stating that my order is on hold pending further information in relation to fraud. This confused me and while this was all happening I was trying to make contact with on the phone which was quiet the wait to talk to someone only to be told that it's a normal process and it is just what the system was designed to do. I hate these responses so much, why couldn't it be explained why my order or account was flagged. In the process of sorting all of this out dispatch of my order was delayed by a few days and now because of that I have had to wait over the extra long Easter weekend. At the end of the day anything I can get from another local store will be my preferred option from this point forward.

APR 23, 2025
Anonymous user
Cam. A.🇦🇺
5 out of 5 stars

PC purchase

I bought my 2nd Pre Built from pccasegear the other day. The delivery came very quickly no problems. PC worked perfectly, going from a rtx 3070 to my new AMD Radeon 9070 XT is like mind blowing. Pccasegear helped with my question about the PC quick, helpful and fast. Would highly recommend pccasegear!

APR 16, 2025
Anonymous user
Jenny S.🇦🇺
Verified Buyer
5 out of 5 stars

PC Monitors

Great service. Efficient, helpful, took the time to understand my need. Delivered in 2 days. couldn't be happier

APR 14, 2025
Anonymous user
Joe C.🇦🇺
5 out of 5 stars

Great product, great customer servce

PC arrived swiftly, setup was completely painless, and it works perfectly. Had some issues that ended up being very, very obvious user error. Despite this and my emotionally charged initial feedback, support staff were helpful and immediately solved the issue. Thanks again.

APR 11, 2025
Anonymous user
Rose C.🇦🇺
5 out of 5 stars

Great company

I ordered a number of items from PC Case Gear and some were not in the warehouse at the time. The staff answered all of my queries promptly, giving me the option of receiving the items that were in stock separately or waiting for the order to be complete before sending. All communications were quick and friendly. Even when there was a slight issue with a missing item, it was resolved immediately. Items were packed extremely well and arrived perfectly. Will definitely use PC Case Gear again and recommend them to others as well!

MAR 31, 2025
Anonymous user
Kai🇦🇺
4 out of 5 stars

Good range, decent prices, would be nice if you got free shipping when you spend $6k on a new build

Good range, decent prices, would be nice if you got free shipping when you spend $6k on a new build

MAR 30, 2025
Anonymous user
Martin A.🇦🇺
Verified Buyer
5 out of 5 stars

Great Customer Experience

I had a few issues with my parts from PC case gear. I contacted them on multiple occasions for assistance and they were very thorough and kinda to all my request!

MAR 24, 2025
12345

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PC Case Gear logo

PC Case Gear

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4.7
|
33,324
Visit online store
PC Case Gear logo

PC Case Gear

electronics
4.7
|
33,324
Visit online store
4.7
4.7 out of 5 stars
Based on 33324 reviews
5
26749
4
3882
3
1208
Ratings distribution data table
StarsCount
526749
43882
31208
2723
1762
Total33324
2
723
1
762