I'm having a new PC built at the moment I choose to buy from Pc case gear because of their excellent sales staff and quality products my current PC I bought back in 2020 and its been perfect the entire time no issues at all and that is why I am buying again from them . I spoke via emails and phone and they put me on the right path selecting parts they don't try and upsell you and give great advice i would recommend them to anyone thinking of getting a new computer or parts or even advise .

Cannot complain in anyway shape or form. I bought the case knowing what I wanted and the price was spot on. Putting the case together with components I was confused as to how it bolted together. PC-Case was available to help and from there the system is up and running without any issues. Guys at PC Case very friendly and helpful. "Tom" you're a legend.

I ordered gear on a Sunday night, saw it shipped first thing Monday and it arrives on Tuesday morning, I live 2 states away. They're on top it, and it's not the first time I've found their customer service thorough. 5 stars is not enough

After buying all my pc parts here about 6 months ago i was very impressed by the speed of delivery considering i live in rural Australia, so i decided anything i can get from pccg, i will get from pccg, what i DIDNT expect was to have my expectations EXCEEDED. I placed my order and it was tracking to arrive in 5 days, IT ARRIVED IN LESS THAN 24 HOURS! I am beyond happy and impressed with everyone at pccg and also to the hard working truckies who drive around the clock to make things like this possible. 11/10 Pc Case Gear is now my NUMBER ONE choice for ANYTHING

Thank you PC Case Gear for being the best online computer store in Australia. You've never let me down. I ordered a new graphics card on the 26th March 2026 and it was dispatched the same day, then arrived at my home in Griffith NSW the next day! No other store has been able to match your reliability. I will continue to be a loyal customer of yours and recommend to everyone I know. Thank you.

Absolutely perfect as always : )

Being using this store for years, still great service and Product range.

I recently had an item become faulty due to unknown reasons. I contacted the PC Case Gear team through their Warranty portal and Matt N replied very quickly. I have never had a return be so easy and Matt N made the whole process feel great. Could not recommend PC Case Gear enough. I have bought many items and now I know they have excellent customer service too

Great advice, great quality, easy to adjust as needed even after I’d paid but before build and shipping. Very quick.

When my computer case was damaged in transport due to the incompetence of our postal warehouse workers, Caleb organised for that to be replaced at no extra cost as the machine was initially packaged well enough. The team kept me regularly up to date and the process was as silky smooth as it could have been. Greatly appreciate it, thanks guys!

I've been building for 20 years and PCCG is always in my top 3 Australian parts retailers. They supply the brands I want, customer service is quick and helpful. Always competitive on price and availability. Even though everything comes from VIC it's dispatched fast and always arrives in one piece. If there's one minus it's lead times. Not being in VIC there are local suppliers that may be more expensive but I can collect same day.

Every time I've needed help the customer service team have gone above and beyond

Been purchasing many Pc parts of different variety's over the past couple years and have been very happy with the prices and the team behind pccasegear. The parts always arrive on time or early and when i ordered the Phanteks Nv9 they were quick to state the Mk1 was no longer available but they were happy to ship a Mk2 and even pointed out the difference's between the cases, if your building a pc or grabbing a couple parts to upgrade and existine one, This is the one stop shop for it! Thank you very much PCCaseGear

I'm lazy. Here is a review I did on Product Review. ***www.productreview.com***/reviews/a376590e-4403-5f6c-9b8e-db3bd4d25d03 The Mercusys system is awesome. When connected to NBN's 500/50 Fibre to the Premises (FTTP) Mrecusys system solved poor wifi reception at the back of the house. PCCG sales/support Team, as always, has been fantastic. Only time I buy elsewhere is if PCCG doesn't sell a particular product I need.

Very happy with my gear

Easy to deal with. Items arrived fast and I was kept informed of the progress of my order from the start to the arrival at the doorstep. Many thanks

Always good to deal with, alright prices and brilliant customer service

I have purchased a PC which I put together myself a couple of years ago and most recently a laptop for my partner very happy with both

Fast, no fuss service. Ordered on Thursday and received the order the following Tuesday. Love the gummy bears, Great touch!

Very happy with product.