Always have the part they say they do and a good price

Great customer service and communication. Always feel well taken care of at Longo Lexus.

Outstanding

Order was filled as quick as possible

Good prices and customer service. It's easy to place a parts order on-line and pickup or have the parts shipped. Status updates via email are good.

Gabriel was great and VERY knowledgeable. Very thorough and helped me ALOT!

El Monte Longo Lexus has a good Parts Department. The staff works hard in getting parts that are not in stock fast, within a week.

great work

Missing one part and they will ship to me.

Called for parts/pricing, was told it had to be ordered and was higher than online price. Ordered online, better price, available for pick up same day. Not bad.

Very fast customer service. Professional

Great service! Provided me update about my order.

Good service and timely delivery.

Have placed two orders with Longo. Happy with both with one exception. Opted to pay expedited shipping on most recent order (over $100) to get parts here by 1-28 to get a car together for an event. Was notified on 1-28 that the parts were about to ship... We got by, but would not have expedited shipping knowing that the parts would be a that late. I understand shipping is tough now, but the parts had not even left Longo by the arrival date. I will continue to use you guys for sure, but refund of the expedite charge would be appreciated. Thank you Hooper 770-364-7598 River City Rally

Good price compare to some where else

Great service and ease of use

Great prices, easy to use website, order confirmation sent and notified when shipping with tracking number provided, what else could a person want?

Easy ordering process. Order came quickly.

Even with the delays due to supply chain, Longo service parts members got me what I needed and separated my orders just to make sure I got what I needed.

Everything was good