Blessed with outstanding service from Patrick Chan. Kind, professional, and efficient. The epitome of what the Longo organization is all about.

Easy ordering and fast confirmation.

I am very glad about this purchase. Cusotmer service helped me order the correct brake pads based on my VIN. I highly recommend that all Lexus owners place an order here!

Longo Lexus has an unusual name, but their accessory prices are competitive. The official Lexus website listed a set of all-weather floor mats for my ES300h at $199, while Longo offered the same mats at 24% off. After paying for shipping, the total savings came to about $30—not a huge discount, but still worth it. Since they're only about 300 miles away, I expected the order to arrive fairly quickly. Instead, it took five days before the mats were even shipped, followed by another seven days in transit. Overall, I'd recommend Longo Lexus if you're looking to save a little money and don't mind waiting. If you need your order quickly, you're probably better off buying from Amazon.

I found a part that I needed, quick shipping, good satisfaction with the service overall

Top-notch quality. Every Lexus part I've purchased has fit perfectly and performed exactly as intended. Worth the investment for long-term reliability.

I always love the service the Longo Lexus provides and I wouldn’t go anywhere else. It’s always on time, clean and I can trust that my vehicle is in good hands. I wouldn’t use any other Lexus dealer.

excellent service

Very good and easy to order on-line. The delivery arrives as I expected.

The shipping was expensive paid $10 for a part that was $2. 77

The online catalog is easy to use, quick shipping, thanks!

Great service. I ordered plugs and a coil, verified the vin and they corrected the right parts. Installed parts and issues went away

Great fast service

I am so happy I found the Longo Lexus dealer; they changed my life and my financial situation. I can afford my car needs through them. and get the best parts for my car.

Always a good experience. Great cust service and price for Lexus parts

I am happy with my purchase. The interior parts fit perfectly & are the right color. Resulting in a perfect repair. Thank You

The price was great. I got an email saying the parts were in their warehouse and would ship in 1-2 business days. Seven business days later the parts still hadn't shipped. I called and left a message, requesting they be shipped overnight. They arrived after nine business days. I probably wouldn't have used Longo knowing the delay was going to be so long.

First of all, I'm grateful for being able to search for parts online. Due to my local Lexus stealership (dealership) Parts Dept. not being helpful at all, telling me parts are discontinued and that I was out of luck. That I would have to bring in my vehicle for them to look into it as if I don't already know their tricks and games. I turned to searching online and coming across Longo Lexus. I was searching parts for my GS300. Thankfully, i was able to find the parts needed on their site and placing the order. Shipping was fast and reliable, and service was great! Prices were just right and I look forward to continued business in the near future when looking for parts for me vehicle. Thank you Longo Lexus!

Andrew in the parts department was great! He was super professional and extremely kind. He helped me figure out what parts I’d need for my Lexus and just to make sure everything was right he always asks to make certain the things in your order are what you need. Fortunately for me he asked me to go over my order and wouldn’t you know it, one of the parts I had attempted to order was not something that I needed. So he saved me some time, money and the headache of having to send it back! Thanks Andrew!

great experience