excellent service

Very good and easy to order on-line. The delivery arrives as I expected.

The shipping was expensive paid $10 for a part that was $2. 77

The online catalog is easy to use, quick shipping, thanks!

Great service. I ordered plugs and a coil, verified the vin and they corrected the right parts. Installed parts and issues went away

Great fast service

I am so happy I found the Longo Lexus dealer; they changed my life and my financial situation. I can afford my car needs through them. and get the best parts for my car.

Always a good experience. Great cust service and price for Lexus parts

I am happy with my purchase. The interior parts fit perfectly & are the right color. Resulting in a perfect repair. Thank You

The price was great. I got an email saying the parts were in their warehouse and would ship in 1-2 business days. Seven business days later the parts still hadn't shipped. I called and left a message, requesting they be shipped overnight. They arrived after nine business days. I probably wouldn't have used Longo knowing the delay was going to be so long.

First of all, I'm grateful for being able to search for parts online. Due to my local Lexus stealership (dealership) Parts Dept. not being helpful at all, telling me parts are discontinued and that I was out of luck. That I would have to bring in my vehicle for them to look into it as if I don't already know their tricks and games. I turned to searching online and coming across Longo Lexus. I was searching parts for my GS300. Thankfully, i was able to find the parts needed on their site and placing the order. Shipping was fast and reliable, and service was great! Prices were just right and I look forward to continued business in the near future when looking for parts for me vehicle. Thank you Longo Lexus!

Andrew in the parts department was great! He was super professional and extremely kind. He helped me figure out what parts I’d need for my Lexus and just to make sure everything was right he always asks to make certain the things in your order are what you need. Fortunately for me he asked me to go over my order and wouldn’t you know it, one of the parts I had attempted to order was not something that I needed. So he saved me some time, money and the headache of having to send it back! Thanks Andrew!

great experience

I have ordered a couple of items. They have all been OEM and fit correctly. I like that they tell you if the part will fit or not. My only complaint is that even with the fastest shipment option parts take a while to arrive

Things were good with the order

It was very easy to find the part I needed (the knob to move the passenger seat forward and back) on the website. After ordering the part arrived within a few days.

The parts were exactly what I needed, they were reasonably priced and they were delivered in a timely manner.

My go to source for original equipment factory parts. I know they are competent, the prices are good, the parts are correct, and they get here quickly and securely. Can’t say that about a lot of vendors these days.

Fast shipping, great selection, great service!

I bought a wrong part for my 2025 GX550. I called the dealership and got a shipping label to return the part. within a week I got my money back.