Paid extra for expedited delivery estimated between 8/19 & 8/21. Today is 8/30 and the status is still in transit. Since I've yet to receive the product, I am unable to comment on the parts themselves but I have low expectations.

The endured I got the correct part in a timely manner

Straightforward parts selection and prompt delivery.

Great seller, I would do business again in the future.

Perfect

WRONG PART WAS SEND IT TOOK 5 DAYS TO GET IT RIGHT

Terrible service.

I ordered a part and it didn’t even work and they said since I opened the box and hooked the part up and it didn’t work I couldn’t get a refund

Fast service and delivery

you did terrible. you shipped my sensitive part in a unprotected brown bag, and charged me $15 for shipping. Will never buy from you again.

Delivered in good time and fit perfectly!

As expected

The service I received at Infiniti of Bayside was extremely disappointing. The employee in the parts department needs better training and more knowledge about the parts they are responsible for. Giving a customer the wrong part is unacceptable, especially when the employee should know their job and be able to identify the correct part. What made the situation even worse was being accused of returning or providing a different part when that was not true. Customers should not be blamed for mistakes made by the parts department. Instead of accusing customers, employees should take responsibility, verify the correct parts, and make sure they have the proper training and knowledge to do their job. I hope management takes this seriously and provides better training to the parts department. Please make sure you have the right person helping customers before accusing them of something they did not do.

I received my windshield molding bent Could not use it spent $200 for nothing

I ordered parts for my 2007 G35. The. Received nothing for 7 days (no communication or parts). Upon calling the dealer, Modern Infiniti in Winston Salem, I was told they had not started the order yet because they had some staff that had been out. They said they would “try” to see what they could do but did not know when they would get to it. In response I asked if they considered that to be customer service and they said they would “see what they could do”. I asked if they could cancel the order and they said yes, so I did that.

I received my order in a timely manner. Order, service, shipping, receipt of merch was perfect. No complaints here!

Best prices around

I received the part very quickly and got answers to my questions in a timely basis.

Horrible service

The delivery was late they said overnight that’s not true. It was a two days before I received the part so therefore I had to rebook to have the part installed.