I had two opposite experiences visiting the store. The first experience wasn't good. There was one girl helping 6 of us. She told us to look around ourselves but it was really confusing because we ended up trying on dresses that didn't even come in the colour we wanted. We wasted a lot of time. Also, she kept removing dresses from my change room without asking (that I was keeping there as a "maybe") so I couldn't even remember what I already tried on. All that time was wasted. The 50 minute appointment was over quickly and we all live far from the store. We left that appointment feeling stressed and disappointed. We had to make another appointment to come during the week and we had a much better experience. The new girl took down the names of the dresses we liked, our size and brought them right to our changeroom. We all picked one quickly! It was much better.

Fast shipping great service. Thank you!

Great service during the dress fitting and order and fast delivery

I wanted to love this dress so much but the construction and fabric are abysmal. This is made of two layers of thin chiffon, no lining fabric at all. I don't understand how, but the way the dress was sewn togehter is such shoddy work that the seams don't lay flat on the side of the body and actually add volume to my hips in a very strange way. I'm so disappointed, it looks like it would be perfect, and I love the neckline and the back but the construction is so poor, I regret wasting my money on this dress. I also didn't receive an email asking for my feedback until a month after i received the dress.

It was very easy to purchase the dress online and it shipped quickly.

Overall good, I bought a dress on sale so I am unable to return the dress and will have to get it altered to fit me (the next size down was way too small).

Shipping was fast and no hassle, the dress came in great condition with super great instructions if I needed to return it

Shipping and store experience was good

Shipping fast, exchange process was easy and customer service is fantastic. 10/10 would order again

Fast shipping!

I had a good experience with the order. I ordered the dress in the wrong size and then returned it for the right size. The address on the order was the wrong address or missing a part of it and when I wrote to customer service the person told me they were surprised the dress even made it to me and blamed me for putting an incorrect address. This was not done on purpose nor am I sure it was my mistake. I thought the email/ comment was rude along with comments about not being able to return things if there’s issues with an item when I hadn’t even had any issues with an item. I just found that conflicting style of relations with a customer strange

Excellent service

Shipping and service were great. No complaints here.

Quick and easy shipping

great!

Good

Quick shipping and arrived in perfect condition!

Amazing dress!

Be warned before you purchase - the quality is not worth the price and you won't have the option to return. This is now gathering dust under my bed. I guess I'll donate.

I think I already wrote the review in the other box - see other box if you'd like more details on my review.