Received replacement dress in a timely manner. Not a huge fan of the added on shipping fee to do the exchange

Tried on in store and ordered online. My 1 complaint is that I wish the delivery packaging was better as I was expecting a nice package however the dress came inside a plastic bag inside a brown envelope which was odd.

Shipping was fine. They should have advised customers of the issues, and let them know that all sample dresses you try on for sizes do NOT ACCURATELY reflect a new dress

I have never looked or felt better than in this dress. 10/10. Shipping and communication was fast and perfect. Yall nailed it

I wouldn't recommend this dress for regular to long torso women. I am thin and tall with a regular length torso, longer legs, smaller chest and bigger hips. The seam across the waist sits very high so the pleats that shape the dress for your hips/butt hit too high. I found the fit of the top small and the hips a bit big. All said the fabric is gorgeous! The quality is ok.

going to the store us way better than buying online and not knowing what you're buying

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Bought dress was waiting till I could get to Toronto store to exchange it. Seven hours drive round trip. . finally have time and they tell me I can’t because we’re at 8 weeks. Under the circumstances and the fact it must be an exchange would seem like they could help me out a bit more. Honestly it fits odd so I won’t be able to re sell it. . not so much a size issue too much fabric in the loop.

Purchased this in store and the sales staff were exceptional! Super accommodating, helpful, and honest with what was working and what wasn't. Probably pulled 25 different sizes, styles, or dresses for me over the two days that I came in to try things on and never made me feel like I was a bother. Super welcoming and would shop here again just because of the experience.

Shipping was super quick and the dress was perfection!

Almost nonexistent customer service. Worst buying experience I've had in ages.

Amazing experience, private area for trying on and very kind staff. The dresses are gorgeous!

Love that I got it on sale and shipping was super fast.

Would not recommend . Especially for the price point there are much better options. Have to double what I spent to have the dress altered to actually fit me because their sizing is SO off

The staff worker were nice, but misinformed, just wanting to make a sale.

Shipping was prompt and the item was delivered in great condition.

I had a wonderful experience ordering from this site for the very first time for a wedding I am standing in this summer. I ordered an original dress that didn’t fit and the return went smoothly and then my second dress is perfect!

Horrible experience with customer service and quality and fit of dress due to sizing issues. Dont recommend

See my review of the dress. Shipping was fast, still waiting on the dress I exchanged this for to ship.

Quick shipping