I purchased this grinder to make French Roast Coffee. However, coarse grinding at 15 does not produce a consistent course grind, and the grind doesn’t look anywhere near to what I see should be a coarse grind on YouTube coffee sites. Thus, I have given up trying to make French Roast Coffee. And I am so disappointed. Is there anything we can do to make this right? As a customer I sure hope so.

Splendiferous service, resplendent representatives, and perfectly pleasant people. OXO went above and beyond to help me when my old beater broke, and I appreciate them so much, especially the kind lady Ashley in customer service I talked to on the phone who helped me through the process. Thank you!

Super Customer Service

,

Good customer service

Absolutely love everything about this coffee maker. The way it really heats up the water before brewing and that carafe that keeps it piping hot for hours without burning it.

It bastes veggies smoothly and easily, and so much better than the kind with bristles. Love the ergonomic design. Someone was really thinking. It's a dream to clean too!

Good experience.

Quick turn around when I had an issue with my container.

Goof product abd value.

Great customer service

The shipping was very quick and service in leting me know where my order was in progress impeccable.

Great product, fast shipping, many thanks

Excellent products shipped quickly and accurately. The local stores stopped carrying this particular brush I liked. Found it on OXO and ordered a few. Thank you.

We have liked every OXO product we've purchased. In addition, the website is easy to use; shipments arrive in a timely manner; and the only time (after years of purchases) that we needed to contact Customer Service - our matter was resolved beautifully. We find OXO a great company to purchase from.

The new brew basket works great.

Fast shipping

It took a little long to get here and the box was smashed.

just what one hopes for and should be able to expect from a manufacturer/merchant. quick delivery and a good quality functional device at a decent price point.

Customer Service took care of my issue with immediate resolution. Well done!