No issues with shipping and delivery. Got a phone call from the company delivering to arrange a suitable time.

Mostly satisfied with the order

Amazing! My daughter loves it! Good quality sand!

Great product, easy to install. My nieces love it

Delivered when expected

Excellent 👌

Good

Great climbing frame would highly recommend - perfect for my 5year old daughter

Great company you can call them direct or email them and they respond within a day or 2. Excellent customer service,

Shipping easy Fast and convenient

Customer service was excellent. I compared various companies before making my purchase and customer service was important to me. When I needed to get in touch it was all done through email, so no waiting on the phone listening to terrible music! They responded the same day and promptly sorted out my problem. The downside was the courier service that delivered the climbing frame. I'd been tracking the progress via OutdoorToys' link o the courier. One morning it was "Out for delivery" so expected it to arrive sometime that day. Luckily my partner works from home as it arrived on a lorry the following afternoon with no phone call to check we were home, despite my number being on the delivery slip. I can imagine how frustrating that could be for someone who has to wait in / take time off work / miss the delivery when a simple phone call could've helped. Hopefully it was one courier employee and it was not normal practice.

Refer to previous review just submitted.

All good

Efficient in every way

Very happy with delivery and customer service provided. One of the monkey bars was damaged, but customer service sorted this out quickly, and sent out a replacement for me. I am pleased with the service provided. Thank you.

The swing and monkey bars are great once built, seems very sturdy. The only issue is the majority of wooden parts had signs of surface damp and mould and felt damp to the touch. They've dried out fine but one or two pieces were slightly bowed which made assembly challenging, with the need for brute force to hold things in place to drill it together

Customer service very helful

Easy online ordering and quick efficient delivery.

A quick delivery on time

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