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I had few things on my 2015 Bay Plus Kayak that needed replacement. Contacted customer service email and was pleasantly surprised with their excitement and willingness to help me, especially with a 10-year-old model. Shipped everything to me within few days. Back to the lakes. . .

Nice kayak. Easy to handle.

You offer good products, I'm happy with the purchase and quality.

I am sure everything in the bundle is fine. If I can ever manage to get the boat assembled without needing help, maybe I will get to try it out. As it stands right now, I haven't even taken any of it out of the box.

So so

Great video overviews

Great company, great customer service, great product.

All of my questions were answered promptly by Oru and the shipping was instant. I have no complaints with Oru.

I still don't have this. I ordered this on June 16th and it still wasn't even shipped until July 15th. This is the third 'section' of shipment they sent of what I ordered and EACH one requires me to take time off to be home to sign for the delivery. I won't be home this time and the case did not get shipped in time for me to use this on my vacation trip. ALSO, they are obviously data mining because I'm getting ads for Oru targeted to me in everything now.

Flimsy, unstable, back rest and orange spacers do not stay in place

First time I closed it, I broke a clip I wrote to the company Saturday and they have not written me back yet. Today is Wednesday.

Shipping was fast. Customer service has been non-existent. There is a problem with our boat. Emailed to all of their email addresses (with photos and an explanation of the problem), left a voicemail, used their online chat, and there is just no response (aside from a "ticket has been updated," which I replied to like what does that mean?). I ordered directly from the company to avoid any issues and I'm just really disappointed. Lastly, the link on the website is even broken to register your boat for the warranty. The chatbot was able to supply me with one that works. Will report back and update review if I ever hear back.

I am really pleased with all of oruKayaks accessories. Everything goes so well together and is so thought out. I am so very appreciative of an amazing brand. !

it doesnt make much difference in how the kayak maneuvers

Brought 2016 just getting warm up this years.

Skeg made a 100% improvement on my Oru Lake's tracking -- seriously, why isn't this part of the standard package? I'm so glad I bought this -- but disappointed that I had to.

Shipping was fast, customer service was great.

Overall a good experience.

Would have liked knowing it would take several days before it got shipped but otherwise it’s ok.