Love my boat and now chairs and table

Fast service.

Very quick turn around from ordering to receiving items.

Love the product/great product/company

I’ve always loved kayaking, both whitewater and flat water , but don’t get to go regularly because storing a kayaking is challenging and I don’t have a car with a roof rack. Since getting my Oru Coast, I’ve been kayaking weekly on the river. I also look forward to kayaking the marshes and coastal areas when we head to the beach. It fits into my trunk easily and I can now assembly it in 15 minutes and disassemble it in less than 10 minutes. I assembled and disassemble the first time at home, which I highly recommend, and things went very smoothly when I went to the river the first time. The instruction video is excellent but watch it carefully a few times to get all the tips. Despite being portable, it is a high performance kayak which tracks very well and is both fast and stable. It is very well constructed and I expect it to last many years. I strongly suggest ordering the gel seat and gel back as this makes it even more comfortable. I strongly recommend the Oru Coast without reservation and hope you have a great time on the water.

Waiting on shipment

Both bulkheads are bent and seat has large indentation

Amazing product. Would highly recommend for any skill level

I would give Oru minus stars if I could. Read my product review and see why. I still have not received my paddle. I received my kayak without the paddle. I have tried to call Oru 3 times and get a message the phones aren't working. I have emailed Oru 3 times and have not received a reply. I started a dispute with Mastercard. Awful customer service!!

Consistently horrible and no human interaction with issues I had. Your shipping to Alaska is nonexistent.

Don't have the gear

I set out in search of a portable scull and landed on an Oru kayak. Why? The seemingly impossible portability and speed of assembly and dis-assembly. I've been out a dozen times now, and this morning I ran a stop watch: Just under four-and-a-half minutes to go from bag to water-ready, just a few ticks above three minutes to go back to bag -- and trunk -- ready. Yes, I can see doing these faster, but it's not a race for me. It's the convenience. None of which would matter if not for this: I'm happier on the water and for the rest of the day than I have been in a long time. This is an escape from routine, and interruptions, and the demands of the day. And all of that is because my Oru kayak works in every regard beyond assembly and dis-assembly. Paddling and sometimes just floating, visiting the ducks and occasional egret. Amazing how quickly life transforms as soon as I push off from shore.

Received quickly after ordering everything included.

This past summer was my first time using any type of kayak. I'm 54 years old, female and I had no trouble learning to set it up, transport it and feeling comfortable in the water. I watched a ton of videos to educate myself and to gain confidence. I can't tell you how many curious people asked me about my Oru Lake sport model! I'm a bit of an introvert but I found myself just going on and on about how great this kayak really is! It took me 2 years to finally take the leap and buy it. I have no regrets! I can't wait to get out on the water again in spring! Thank you, Oru for making such a high quality kayak that women can carry and set up on their own! One more activity I can do on my own or with a group. Best part-- it gets me out in God's beautiful nature!

Returned kayak because of minor problem. Got a no hassle replacement.

The shopping was a little delayed but the friendly, helpful customer service person Annie kept me apprised of progress. All parts and accessories were included in the box and the instructions were clear and simple.

Misleading advertising and contradictory statements on packaging, online, and in user’s manual.

Fast shipping and prompt safe delivery.

Reasonable service given the issue. Bought thru Dicks Sporting Goods. I suspect their people aren't familiar with the product or they wouldn't have damaged the seat. Happy that you backed your product. We now have 2, inlet and beach.

Great communication