After a lot of research, mattress was quick to come. Hybrid Pro seems good quality and is, as many reviews state, on the firm side of medium-firm and has a very cooling top material. Too cool and firm for us, so sending back. Returns process is painfully slow - it takes two days at least to receive email responses. We decided to return after testing and from contacting Origin to arrange this it has been nearly two weeks, and we have been informed it could be another two weeks until the charity partner that they give returned mattresses to will pick it up, so it's taking up a lot of space until then. Not the end of the world, but inconvenient and drawn out. When they have been in touch, staff have been helpful enough. Bizarrely, a pair of free pillows that came with mattress must be separately returned rather than everything being picked up at once.

Easy to purchase, delivered on time and gives a great nights sleep

Recently bought a Superking origin matress so glad we did! On arrival it was carried up our narrow stairs for us. Soon after we unpacked it and it puffed up immediately. Over the next few days it grew to its final size. We couldn’t wait to try it! We also bought an origin matress protector which was perfect. This is the best matress we have had so comfortable, no dipping, no roll together and not to hard and or soft. My husband and I have slept soundly every night sometimes up to 8 hours. Would definitely recommend the matress and Origin as a company!

Pleased with how the order was resolved if I have one complaint it would be you don’t have a call centre where it’s possible to speak with someone in person

Overall, it was a great shopping experience, and the mattress is great as my son loves it so much.

Okay

Very happy just now with my bed, comfortable and a good sleep, on another note would you email my receipt / invoice, I have requested previously, regards Gary Duggan

Now these pillows are really good. They totally bounce back to the original size. Only thing i will complain about is, they don't fill the pilliwslips like other pillows do.

Feel plush and comfortable. Recommended. Thank you.

Love my new Origin mattress. It’s so comfortable I get a great nights sleep every night 10/10 I’d recommend Origin to anyone who wants to upgrade their mattress

The most comfiest mattress i ever had and what a great sleep i get Thank you Would defo reccommend

Really good delivery, operatives very pleasant, very easy ordering. The chat room was very useful. We have had a week of really good / exceptional sleep on a well comfortable mattress. Altogether perfect - so far.

Just wanted to share our experience on our new mattress, we have been looking to buy a new mattress for some time and having decided to buy from Original has worked well. Not only was the price very competitive the delivery was quick and reliable but the best was yet to come. Having now slept on the mattress for over a month I haven’t had any back problems as before I would wake up stiff and a sore back . This has been a good investment for comfort and better sleep.

Very comfortable and has slept well

Bought the small double, it's so comfy. Seems to support me in all the right places. Easy to order, choose the date for delivery. Emailed by the delivery team, to let me know my window and confirm it was okay for that day. On delivery day, pre called to let me know when they were near. Put it on my bed that day and had the best nights sleep in a long time. Perfect from start to finish

Bought this after a little research. Was nervous as I hadn't tested it. But wow best mattress I've ever bought. Did not want to get out bed.

Delivered when ordered. Make sure you have someone to give you a hand though as was placed in living room and box is very heavy

Great mattress. Great price. Fast delivery.

So from ordering and receiving pro mattress within 2 days was easy and very pleasant transaction we can’t fault anything at present we are still getting use to the pro but let’s just we are not sending it back and we are very happy with it hoping it last longer than our last simba mattress.

Origin have been great, the order process and customer service have been excellent and the delivery was very efficient - The mattress is also super comfy and whilst it’s early days I’m very impressed with both the product and company