Can’t comment on the mattress as I haven’t seen it yet!, delivery is more than disappointing!

Not had a bed or mattress for 3 years and this Origin mattress is amazing

Very fast delivery, driver rang me up and gave me an estimated time. Excellent service.

It took a while to be delivered, but that information was provided up front so no big problem.

Brilliant

Quick shipping

Loved these pillows

Delivery was good (was kept informed of date and time) . Didn’t get offered to take the mattress to the room of choice which I thought was meant to happen. One of my pillows was used and dirty. Wasn’t in a bag so could tell very easy it was an old pillow along with stains. Contacted customer services which is seems to be not in the uk as the time you get a reply. As I could not do a week day delivery slot they offered a Saturday. But this took nearly 2 weeks for a replacement and then it didn’t turn up on the date told to me so was left outside my property on a weekday. They were very quick to ask me to send the old pillow back but slow at sending a replacement. The mattress is nice and comfortable. Just with the money you pay I would expect customer services to be quicker when a problem arises.

Bed is comfortable and affordable

Failed on delivery date identified on the order, but quickly rearranged once notified. Delivery team were excellent. Every night is now a dream. Mattress is very comfortable. Mattress protectors are a great fit but seem a bit expensive.

The most appaling after service and delivery service and do not recommend your company to anyone.

Really good!

Ordered & given a delivery date didn’t arrive & no communication from seller would not buy from again

they were very helpful and catered to my needs seamlessly. The mattress is fantastic and i couldn't be happier. 10/10 from me. faultless.

Went to the shop on 7 Feb. The sales person was very knowledgable about the range of their products. Athmosphere in the showroom was very pleasant. The mattress was delivered promptly as planned and was easy to unfold on the bedframe.

I ordered a small double topper, alleged to be 'soft and comfortable'. What I got was a futon style topper, harder than my current Futon and 20cm too small, so I'd make that a single. I am not happy, currently in discussions with Origin who are not taking responsibility. Bet they won't publish this either.

Terrible delivery service. Mattress not delivered. Company refunded money

Mattress is much firmer than we imagined It is a medium firm but feels very firm. A bit uncomfortable but we’re hoping it will improve. Will give it a couple of weeks Back and shoulder pains from the mattress

I have now received 10, it is utterly ridiculous. Take the hint, seriously.

Great fast service and delivery was fast and on time we were contacted every step of the way