I've always considered Oneida products to be best in class, and I expect my recent purchase to continue that trend. But their fulfillment and logistics efforts leave something to be desired. My initial order took quite a long time to ship, and I had to pay a significant shipping fee--unusual these days. To top it off, two parts were missing, which created another two week delay. These problems will affect my purchase choices in the future.

For our Shop Sabre IS 510 CNC - we upgraded from 1. 75HP powermatic to 5HP dust gorilla pro after 3 years of lackluster dust collection. The difference is PHENOMENAL! First - such a small amount of fine dust makes it to the end stage fine filer its shocking! After about 6 55 gallon barrels full of dust, the fine filter had like 1/2 cup of particles in it. No need to clean it til we have filled dozens of full 55 gallon barrels. Assembly instructions are pretty darn good. The suction power from 1. 75 hp is like comparing a 1970 50cc honda fat tire trail bike to a 1,000 HP racing motorcycle. We wish we did this from day 1!!!! AWESOME!

Dust Deputy 2. 5 Deluxe. Works extremely well. Had an issue with a part and Tim at Customer service helped me out immediately.

I purchased a Oneida dust collector in November 2017 and recently had an issue with it. I emailed customer service on Saturday with photos and a description of the problem. Robert from customer service contacted me Monday morning, and by Monday afternoon the replacement parts were already on the way. That’s excellent customer service!

Quick, professional service each time I’ve ordered from Oneida. Thanks!!

Arrived quicker than I expected.

Perfect

Once put together the system with the new fest tool CT36 dust extractor fit together and worked as expected. Only adjustment was I had to rim out 2 of the 6 plastic mounting holes 1/16 inch so mounting screws would fit to dust bin lid, easily done. Tested it on my ceilings around the house. looking forward to using it to work on my boats!

The reinforced vacuum hose is a great value. It is much more heavy duty than I expected, and it attached easily to the dust port on my router table fence

Just an elbow, so not much to review. Best thing is it fit. I've had problems with other vendors not putting actual dimensions on their web site so I can see them before buying. Seems like saying "fits a 2. 5 in whatever" may or may not mean what I think it means. Especially true for 4" fittings. Having the actual dimensions helped me get it right.

It's nice to get advice from people who know their product.

easy order and prompt delivery.

Good customer service and high quality products

Well done

Everything was great

I wanted a iVac Pro Remote Control w/ Belt Clip to operate my iVac Switch. Oneida appeared to have them in stock and at a couple of bucks cheaper than retail stores. Overall, it was a better price, and the fast shipping was a nice bonus. Perfect transaction. Thanks Oneida!

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The support team is awesome

My Oneide 5 hp system is great and has served me well for the last 20 years. The wireless fobs on the other hand have about a three year lifespan. At $20 each ( I use 2) not a deal breaker but these should either be cheaper or heartier.

Even though our drive an walks were completely covered in two inches of ice the box arrived as promised. Changed my method of collecting sawdust with the new section of flexible