I purchased the dust deputy off of Amazon product works beautifully. Lid was damaged upon delivery no fault of Oneida. Customer service was extremely professional and after sending photos and a brief description over email I had new parts on the way. 10/10 customer service and performance.

The elbow was shipped promptly, there were update messages, and the package arrived without issue.

Great high quality premium hose. Works perfectly

Fast shipping

Meh

Parts were received in a timely manner and fit perfectly.

Fast shipping

Excellent customer service.

Great product.

Prices were good and product is just what was needed.

Perfect

The product is great, but the service is poor. I had a custom ductwork design completed for my system. When the ductwork arrived, the 7” diameter ducts wouldn’t fit the 6” collector. Don’t they know their own products? I had to order the correct parts which they charged me for, and then only after I returned the wrong parts did I receive a refund. All this took several weeks. Fast forward to purchasing a stand for my system. After mounting the system to my wall, we found that the vibration to our room above was too much. This isn’t a system issue, but we decided to order a free standing support for our unit with a 35 gallon drum. After receiving the new stand, the instructions mentioned that I needed an extension kit if I also had a drum dolly. Great. Nowhere on the webpage for the stand does it mention that an extension is needed for a 35 gallon drum if you have a drum dolly. So then I had to wait again on UPS ground for a second order. When it arrived, the hardware package (nuts and bolts) was not in the package. So now I’m waiting on UPS ground a third time for a pretty simple order. Perhaps Oneida could have sprung for overnight shipping to correct their mistake with a bag of screws that fit in an envelope? Nope.

If anything it's TOO powerful for my shop. But it's definitely sucking up a LOT more of the dust AND it's much easier to clean and isn't leaking as much out (there's such good sealing all the way around. It's impressive!)

She was great to work with

Great company with great products.

I'm in a small shop area so a got this Dust Deputy Low-Pro Deluxe Lid Separator Kit and it works great with my Bauer vacuum. I didn't lose any suction power while using it, and it separated just like it was designed. Since I have limited space the low-pro fits great in my shop. I would recommend this to anybody in the market for one

All worked great

It was awesome, research , my salesman , ordering, and the dust collection. .

The elbows arrive in perfect shape and very quickly.

I bought a system v boost dust collector. It came with the free duct work design service. I knew nothing about duct design so I used it. It took many iterations to get the design close to what was needed. I figured that I needed everything in the design and not knowing that I didn't I just purchased what was recommended. Wound up with an awful lot of extra stuff. I know I can return it but what a hassle. The shipping and the 20% restock fee make it hard to justify the hassle.