Fast delivery

Service was great and fast

Customer service was excellent.

Very pleased with the quick response to troubleshooting and highly satisfied with resolution. Superb customer service.

My iron quit working. Your customer service was amazing. A replacement iron was sent to me under full warranty within 2 weeks. Very satisfied.

I ordered and got my purchase really quick. Thank you so much. I will definitely use you again when I need to

I bought the turquoise iron and ironing board cover, the iron carrying case and wool mats. All are great so far! Now I want the little pressing iron!

Great

Great customer service a great company to work with

The customer service is top notch at Oliso. I am alway met with a friendly email or answer when I have had the pleasure of visiting the booth in person. Every one I have met who works for Oliso is always super friendly and helpful. Their products are great and the brand and company overall is just lovely.

I had several defectives I was trying to take care of. They were very professional and prompt. They gave me some guidelines to test the irons and see if it just needed some cleaning.

I received the iron as a birthday gift. It scorched my fabric, did not produce steam and. . . without going into further detail was a total disaster. It was purchased through Amazon and the return period had expired SO the manufacturer was contacted as the iron had been registered. After numerous emails, requirement of videos, more questions and more correspondence, the iron was replaced. I am pleased with the current product but do feel the process could have been smoother rather than made to feel my concerns were unjustified and I was just looking to replace a workable iron.

Friendly, helpful and easy to work with. Got my merchandise quickly

I sew every day and use this wonderful iron almost daily. It is terrific! I love the pop up option so I can just let my hand go off the iron and it rises up! Prevents scorching fabrics.

The Customer Service is excellent, they’re friendly, professional, and proficient. The shipping was fast and the communications were spot on with their instructions and expectations. The iron is a quilter’s dream tool and help a great deal to making them in excellence.

Excited to start using my new iron

Purchased at a quilt show, M3PRO iron was to be mailed to me - when it didn't arrive in 4 weeks I contacted Oliso, and they were great to work with. Had my iron in hand shortly after that. Would purchase again if need arises.

When my iron quit working your service was fast and efficient. I appreciate the replacement.

I give it a five star

Customer service was great, but I did feel rushed to give them the code for the discount I forget to put in at purchase. I had a lot going on at the time and couldn’t get to it as fast as they would have liked. But they did honor the code when I was able to send it, and I was happy about that.