Honored the warranty and efficiently handled the replacement.

Oliso packaged the iron very well. UPS had some problems; it made it to our local UPS station,but instead of putting it on a delivery truck, they sent it to Iowa (during a snow storm). It took a while to make it back to Kansas, but I did eventually get it. The outer box was pretty beat up, but the iron and its box were fine. Thank you Oliso for packing it well!

Great product

The customer service rep was extremely responsive and lovely to deal with. Completely solved my issue.

Wonderful customer support. It’s a live person who sincerely wants to help, and makes remediations quickly. In awe now-a -days.

The shipping was was quickly and the company followed up to see if it came.

So easy to order online. Communication is excellent

Shopping online always makes it easy, but when order fulfillment is so fast and customer service lets you know you can contact them if necessary, well - that makes for a truly great shopping experience.

Everyone was extremely helpful.

Xx

Oliso representatives were very helpful; excellent customer service!! My issues were resolved, and I am more than pleased.

Helpful customer service for warranty replacement.

Had an issue and called customer service and they were extremely helpful in resolving my issue.

Great Products!

The heating element of my iron died after just 9 months of use. Sadie was fantastic in helping me get a warranty replacement.

very responsive to my issue

very helpful

Excellent customer service.

Great service!

Great info from your sales team at quilt shows. I tell everyone to check out your booth! You also have a great customer service staff for everyone.