NAADAM cashmere always my favorite top to wear in Fall & winter.

The garment arrived quickly and exceeded expectations.

I will definitely purchase from Naadam again. My contact with customer service was quick, polite and helpful. Shipping took a bit longer but maybe I was really eager to wear my super luxe sweater. No complaints at all with my purchase and I will definitely shop Naadam for any wool or cashmere needs.

Horrible fulfillment speed. Horrible communication from customer service. I would highly recommend revising your service model for customers. Include a fulfillment time on items, instead of locking in a sale, let the customer know fulfillment speed and they won't be upset or have to put in effort into figuring out why, just to end up with fluff answers for a week. Was offered 10% off, that is not enough of a "leave me alone" incentive for customers. Just being completely honest. The product is decent for what it is but your fulfillment/customer service ensures a non returning customer.

A wonderful way to stay warm with cashmere that is ethically sourced, so we know our animal friends stay happy.

Beautiful sweater

This sweater is beautiful, well made and super soft. The only draw back are the sleeves. Super long for a petite frame

Easy service

Shipping was fine but the product did not reflect the price

Quick delivery and easy returns when needed

Nice color and excellent service. Your store saved the sweater for an hour so I could be sure it was the best.

Very good. Product was just as advertised and was nicely on sale at holiday time

Good

Good

There was a small hole in my sweater. Naadam was very understanding and helpful in the return process. I was offered money back, credit or replacement. All done efficiently with personal attention and kindness.

No issues, so far better than my experience with Quince.

No complaints

The sizing should make it clear that the sizes are Unisex. I had searched for men’s socks, so I was not aware that rhe S/M is for ladies, and the M/L are for men (which were already sold out). This should be more clearly specified.

Good experience overall - their shipping as usually been slow but seems to be improving.

a little long in getting to ship out, but worth the wait.