NAADAM was great when the USPS delivery left my first sweater beside the post box in the snow and mud. The sweater was soaked. I immediately called, reordered the sweater, and returned the ruined one. I missed wearing it this year, but I will have it next year for my holiday events.

Well done!

Love the cashmere joggers. Nice quality and fit.

Naadam has great customer service.

Nice sweaters.

A lovely sweater that I purchased as a gift for my son's girlfriend Excellent quality. Plan to get one for myself.

Love the lightweight cashmere

Shipping was quick

Naadam is great!

Excellent fair trade company with high-quality products. Have ordered several items from Naadam and have never been disappointed. Their customer service is outstanding.

Customer service is very professional.

quick response for switching item

Worth the wait

Loved it

Great product quality.

Very good company to deal with. Any questions answered asap.

Fast shipping.

One point deducted because Naadam's internal communication system isn't working properly. I ordered both sweaters with express shipping because I wanted them before my trip. Unfortunately, the system didn't update and even indicated that I had selected an item that wouldn't be delivered for several days. This wasn't the case, as I had deliberately chosen not to order it due to time constraints. I then contacted customer service to inquire. They could only see the same information as I could. I contacted customer service daily, requesting an update. I always received very polite replies, but no new information. On the day I decided to cancel the order because it wouldn't arrive in time, I received a message from FedEx that they had delivered the package. And sure enough, when I checked, the package was lying on the doormat. Unfortunately, the driver hadn't rung the doorbell. So, in the end, everything worked out, but I wish I hadn't had to deal with the hassle.

Everything was excellent

Great customer service! Thanks. Rodrigo for the good follow up!