I’m giving you a three based on my original purchase a year ago. I don’t have anything good to say about this one.

Great to work with if you have an exchange or a return!

Poor product quality

Had some shipping issues, but the product is excellent.

worst company i have ever dealt with. Worst customer service. Delays and more delays, and they dont tell you the truth. I should have cancelled my order rather than have them tell me over and over again "it will be delivered next week". just tell the truth

Overhyped.

great quality; exchanged for different color, easy process, no cost.

I like a previously purchased cashmere a lot

All good!

My first time disappointed with Naadam cashmere. I buy often. I like to gift this usually exceptional cashmere items.

Service was great. People helpful with first issue. Expensive sweater For the quality so disappointed

Never a problem.

Communication with seller had problems. Luckily solved.

Beautiful crew neck sweater, soft, great color, perfect sizing. Arrived in acceptable time, nicely packaged. Very happy with the purchase and would purchase again.

Abysmal experience start to finish. One of the worst online retail experiences I’ve had. From customer service, to returns, to product quality. Fail after fail.

Late delivery, bad customer service at store when trying to exchange for new size.

Beautiful quality made sweaters ! Can’t wait to buy more

Fabulous one fit perfectly and the turtleneck really keeps you warm.

Aaahhh.

I love the color and that I can wear it as a black or gray coat. Shipping too a while but customer service was very responsive and gave me updates and wait was well worth it.