Good sized sample delivered promptly.

We ordered an upcycled version of the paint, but it was far too thick and lumpy to use even after lots of mixing (a mixing stick could stand upright in it). We got a replacement from the store, which was better but still a bit on the thick side. Despite all the above the outcome and the colour has looked good, but a bit disappointed in the quality control and customer service aspect.

All good

Your delivery driver is amazing, always happy and everyone in the office likes to see him arriving as he is such a happy soul! He is such an asset to the company! Regards, Garrett @ That's a Wrap Sales

Products that are second to none .

Great customer service!

Excellent service, and product despatched promptly with expected delivery within 24 hours of order being placed. Excellent customer service from both Mylands and delivery company UPS when there was a glitch. I would definitely recommend as delighted with product too.

Great paint as always

Excellent paint and a beautiful colour for the office - Myrtle Green

Great quality and very quick delivery

All good with no issues at all.

Help with products

I received paint where the ingredients had completely separated. After stirring it was still far too lumpy. The consistency was so thick that the mixing stick could stand upright in it. I went to get a replacement, which was still thick and only just usable. Overall, I am happy with the colour but not with the paint or the customer experience. I had taken time off work to do this, and I am not sure if I will use Mylands again.

Delivery prompt and well packahed

sent in a order several weeks ago,no reply!

Excellent service!

I regret that this time I had a very bad experience with Mylands. I ordered Chalk matt emulsion (one of the Beata Heuman range which is very good). The paint arrived marked correctly with the colour and code. My decorator worked away all morning - I popped in to see how he was getting on and was appalled to see the walls covered in bright white paint, completely wrong. I had to phone, have an unsatisfactory conversation with the customer service person who was not very apologetic and did not seem to understand the seriousness of the error made and consequent inconvenience and extra cost. I had to drive to the Mylands factory (1 hour) to take back the wrong paint can, explain all over again, and exchange it for the correct colour. Then 1 hour’s drive back home. My decorator had to go home early as no paint to use, and I will have to pay him an extra half day. The person at the Mylands desk was very apologetic and helpful, but very little he could do apart from not charge me for the correct paint. Difficult to know how this elementary mistake could have happened and it makes me question their staff training and supervision. The paint mixer had not added the tints to the bright white base and it was not picked up by anyone. I am a fan of Mylands and have often used their paint in the past. Now I am thinking again.

Absolutely beautiful paint, customer service brilliant, and delivery super quick. So pleased I found this fab company ❤️

I've been buying Myland's products for over 30 years and, as usual, the product and service were both excellent.

Good, prompt delivery. Not much colour advice or chance to judge how colour looks ini rooms on the website, I got two tester pots, delivered next-day which was helpful.