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Site reviews

How we present the reviews
Anonymous user
Gary F.
5 out of 5 stars

Excellent Customer Services

Excellent customer service, a prompt response when requesting COSHH safety data sheets.

JUL 18, 2025
Anonymous user
Goblander
Verified Buyer
3 out of 5 stars

Problematic to say the least

I'v used Bolloms Nitrostain Brown Oak as a basic stain for 40+ years in my restoration business, but they're now defunct, so. . . I rang you to ascertain which of your 'Oak' Nitrostains, or others, would be the best match. Despite a promise, I was not rung back: Nieither did anyone reply to the 3 E-mails I then sent you. Lastly, I went to my local 'Brewers' outlet to see if they could help. Funnily enough they didn't seem at all surprised by your lack of communication, and described you as "unhelpful', at least at that branch. Given the number of restoration products and businesses that have disappeared from the market place, it really is not at all helpful when one of the remaining is so apparently dismissive of their actual and potential customer base. I would have given you no stars, but my order arrived promptly, and WITH a receipt, which is rare now days, so I gave you 2 stars for that. I have to say I was also somewhat surprised at your prices, but. . . . Cheers. John

JUL 10, 2025
Anonymous user
Emma G.
Verified Buyer
5 out of 5 stars

I'm very happy with the

I'm very happy with the quality of the button polish and it's very helpful to be able to buy it in a variety of sizes. Ordering was easy and delivery was fast.

JUL 3, 2025
Anonymous user
Katrin
5 out of 5 stars

Great customer service

Thanks for your fast and efficient customer service! (Sam Perez)

JUL 3, 2025
Anonymous user
Suthomp666
5 out of 5 stars

First class service

First class service, from purchase to delivery. Super fast delivery and great items I bought. Will use again without hesitation. Thank you

JUN 27, 2025
Anonymous user
Morwenna J.
Verified Buyer
5 out of 5 stars

Beautiful paint

I'm delighted with my paint. It's a wonderful colour and is truly beautiful paint. Not full of terrible nastys that will harm me or the environment. Thank you.

JUN 26, 2025
Anonymous user
Cherylmoliver51
Verified Buyer
5 out of 5 stars

Excellent

Excellent Customer Service - Question asked and advice needed - Prompt reply - All good

JUN 16, 2025
Anonymous user
Sarahkpalmer
Verified Buyer
3 out of 5 stars

Love Mylands but …

Love Mylands usually but on this occasion I had an item missing (undercoat) from my order so a little bit annoying. Thankfully my painter wasn’t turning up this week so it wasn’t going to affect the work but even so it’s slightly irritating. Phone lines incredibly busy so took a while to get through (10 mins) - I didn’t want to fill out an online form for a missing item for obvious reasons but top marks for the chap who answered and sorted. As I say I do love Mylands but whoever packages their orders needs a word :/

JUN 14, 2025
Anonymous user
Dave
Verified Buyer
5 out of 5 stars

Great service

Great company to deal with

JUN 8, 2025
Anonymous user
Barbara H.
Verified Buyer
5 out of 5 stars

Excellent service, paint and delivery

Excellent service, paint and delivery time. Colour chart great with a range of colours

JUN 7, 2025
Anonymous user
Matthew O.
Verified Buyer
5 out of 5 stars

Great service, love the company

Great service, love the company ethics, paint went on and finished like a dream best paint I’ve applied to date, hopefully get a few more rooms done soon

JUN 4, 2025
Anonymous user
Piers S.
5 out of 5 stars

Questions for technical customer service

Customer service is outstanding

JUN 4, 2025
Anonymous user
Shana Y.
5 out of 5 stars

The colour was beautiful &

The colour was beautiful & went on really well. Service great too & delivered within two days.

MAY 21, 2025
Anonymous user
Sue H.
5 out of 5 stars

Outstanding Colour Consultation and Paints

I came for a Colour Consultation with Gemma and left literally seeing the world of colour and decoration differently! Gemma was so interesting, helpful and knowledgable. She helped me so much with projects I had been stuck on for years. I cannot recommend Mylands highly enough for quality of advice and quality of products. Nigel in the showroom is brilliant too. Well worth the trip across London for me-I won't be going anywhere else.

MAY 21, 2025
Anonymous user
Heritage R.
Verified Buyer
5 out of 5 stars

Speedy, wonderful all round.

Speedy, wonderful all round.

MAY 14, 2025
Anonymous user
Paul D.
5 out of 5 stars

great long standing supplier to our business

always very helpful and supportive with technical details always our first point of call

MAY 6, 2025
Anonymous user
Ruth B.
Verified Buyer
5 out of 5 stars

Speedy shipping, well packaged and

Speedy shipping, well packaged and instructions included.

MAY 6, 2025
Anonymous user
Jechiustefan91
5 out of 5 stars

Excellent customer service, great products

Excellent customer service, great products tu use.

MAY 3, 2025
Anonymous user
Iain T.
Verified Buyer
5 out of 5 stars

Exceptional paint, as usual. Initially

Exceptional paint, as usual. Initially ordered the “Beauvais” paint in the olive stone but found it almost impossible to apply then realised there was only half of my order (2. 5ltrs instead of 5ltrs) so I contacted Mylands and was very happy with the after care they offered. Not only was my issue solved, it was the manner in which it was solved. The person I spoke to, sorry I forgot his name, was very courteous, understanding and respectful. The knowledge and professionalism he offered was exceptional and made me feel at ease. The outcome was very satisfactory and at no extra cost the issue was resolved.

MAY 3, 2025
Anonymous user
Russellflanagan55
5 out of 5 stars

Top customer service

I contacted about getting a gloss mixed to a ral colour, the response was quick and very helpful. Highly recommended Thank you

MAY 3, 2025
12345

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Based on 1275 reviews
5
1165
4
60
3
18
Ratings distribution data table
StarsCount
51165
460
318
27
125
Total1275
2
7
1
25