I ordered a part and it was damaged during shipping. I sent a detailed email to explain what happened. And my Ford Parts immediately sent a replacement part which arrived in a timely manner and was undamaged. Thank you.

Excellent service exact part needed.

Part was exactly as described and arrived in a timely manner.

OEM Antimatter Blue touchup paint pen blended well.

Very nice !

Great experience! Kudos to my online rep Dan M. who caught an ordering mistake I made & corrected the order midstream to get me the appropriate part. Very professional, kept me updated along the way, & made it extremely easy to update the payment as the correct part had an additional cost. Will definitely use MyFordPart for any future need! Dan set the bar for what customer service should look like!

Correct part shipping was fast. Will use this company again.

Had a great experience smooth transaction.

Very reasonable price and overall good experience.

I needed some bolts. The illustration showed four bolts leading me to think that all four bolts came in the packet. I have ordered bolts before and I had to order a minimum of four. However, when I received the bolt, there was only one in the packet. .

I was concerned about ordering the part, but it fit perfectly in my 97 F-250 diesel.

Fast delivery

Ordering was super easy and parts came in sooner than expected

Great communications to verify the part I needed & was perfect! Thank you! The repair shop was unable to find the necessary part locally! But found your website & you all are a godsend! Definitely will contact you if I have to find anything for my 1998 Explorer!

Picture shows 2 of each, (2 Shocks) Purchased at "Ford Pricing" Plus Paid Expedited Service fee. Sat in shipping for 2 days, was told - To Bad, Then only got one part. In the Small Print on bottom of ad, states one item. . . With a Picture if 2 Items. BAD BUSINESS ETHICS!

Excellent service! Thank you.

The part was excellent and it fit perfectly. Highly recommended!

The parts came very fast. I was able to get it on on a Saturday and get my truck back on the road. I appreciate the effort. The price was good thank you very much.

The online portion of the purchase went well, although the pick up was ridiculous. Received an email item was ready for pickup at dealer, went to address provided, service desk said had to go to different location for parts. Drove 15 min in traffic and they said I needed to pickup back at dealer where I started. Went back to dealership and to Accessories counter as directed where lady in back office acted as if I wasn’t there. Waited for 10 min for someone to show up and decided to call manager on my cell phone. Receptionist at front desk answered and transferred my call to the counter I was standing at. The manager walked up (from front reception desk) and I told him I was there to pickup an order. A 10 minute pickup turned into an hour of back and forth. I selected this dealership due to its proximity to me; I’ll drive the extra distance to get future service on my F250 elsewhere!

Fast and inexpensive