I had noticed that my monthly subscription didn’t arrive like normal. I checked the tracking and it hadn’t made any changes. I reached out to customer service and they looked right into it. It had gotten lost in the mail, no fault of anyone at Billie, but they sent me a replacement package immediately. I’ve always loved the products and the ease of having a subscription, but customer service support was absolutely amazing. Thank you so, so much!

I love this new razor. Smooth shave and feels moisturizing.

My legs had no razor bumps after using the shaving cream

Customer Service is great and easy to work with.

I wanted to add to my order and the reply was in a timely matter. I’m still have not found where I can manage my own subscription. They indicated it was in the email where I ordered but I’m seeing where. I am loving the shaving cream and face wipes. The best ever.

The Billie razors last much longer than other razors of comparable price. My handle unfortunately broke, however a new one was shipped to me the next day at no cost after I spoke with customer service. I’ve never experienced such exceptional response time from a company. They really go above and beyond to ensure customer satisfaction. I love Billie and plan to continue purchasing their razors!

Didn’t give a close shave and stubble the next morning on my legs

Best razors and great customer service.

Even with my fine, blonde hair, these razors will not remove the leg hair. They are not worth my buying. When I expressed my displeasure, they simply asked for photos. This will not solve anything

Sent a new one out fast

I love how fast they get back to customers when there are problems!

I’ve been a customer for over 5 years. I enjoy your body wash it doesn’t dry my skin. Your razors last and work wonderfully. The whipped shaving cream is the cherry on top!

I absolutely love my razor and blades, I love it so much that I bought both my daughters one. But. . . . The shipping process is AWFUL. . . I've had 2 orders now get lost somewhere in shipping and after like 3wks had to contact and get reshipment sent. Honestly I might as well just cancel and buy razors in store. . .

I’ve been a member for years and recently cancelled due to your new formula, which suck! Go back and I’ll go back, if not you’ve lost a loyal customer for good!

The very best razor that I have ever used

This is an awesome product and works well on my skin

I love my Billie products! I had an issue with my subscription and they resolved the issue with one email request.

It took 2 weeks from when I ordered my blades til when I received them. Things should happen a lot quicker than that nowadays

Never a bump, knick, or even ashy skin! These razors are so reasonable in price, service is excellent, and they make shaving so much easier!

I have had a subscription for years now, and they do not disappoint! Last month something happened in the system that added 4 bottles of shaving cream (although I only ordered one). I sent an email, and in less than a day they refunded me the overage and more than corrected the issue - without me asking! They have a lifetime customer in me. Everything I get is amazing!