Exactly what I needed, thanks for your service.

I ordered a part that was shipped promptly. I received it and realized it was slightly different than the old part. Sent an email to customer support and after a couple of days (good response time with the holidays) they emailed a response that their VIN review had failed, and I had received the wrong part. The correct part was more money, what would I like to do. I replied within a day that I wanted to return the incorrect part and get the correct one. That was about 2 weeks ago. Since then, I have emailed a couple of times and left a phone message.

Very easy to use keeps you updated on parts that you order

Parts were good, shipping was not! And I tried numerous times to talk to someone and was put on hold for 20 minutes one time before I hung up and 45 minutes another.

👍

wrong item and not correct order retun is not set up phone call disconect somanny time for retun set up

It was excellent. Parts fit perfectly! Thank you!

I got no responses for the part that I needed. I had to get the part number from a local dealer. The part isn’t even here yet so perhaps you should think about making sure the part arrives before asking what I think??

The site is easy to use and all would have been great had the part been available. . . I guess you can't win them all. Seriously, I try to buy OEM parts for my Mopars through you all. Thanks.

I did receive what I ordered, however I paid for next day shipping $43. 00 and the part was shipped USPS select. Received it a week later. Sent 3 messages trying to resolve the overcharge and no one ever reached out. I had to finally dispute the charge with my credit card company. I will never order from you again

Haven't recieved either of the two orders, replied to order in progress emails asking for updates twice without answer, one package was delivered to wrong house, fedex said they cant help, contact seller. Seller hasn't replied to what my options are.

No comments.

No parts have been received.

Excellent service as always! I will definitely come back to Mopar OEM Parts Counter any time I need The correct OEM part for my Dodge Dakota! Thank You.

The service was great, the part was right. It just took over two weeks to get. For that reason I am only giving them 3 stars.

Very good very helpful

Item was shown to be chrome, it is not.

Got what I ordered, and it fit well.

Received my class 4 tow hitch & installed it in under an hour. So far I am extremely impressed

This is definitely the website to go with for your OEM parts extremely easy to deal with and do returns with. They will be our go to from now on. We have dealt with our local dealership and had more trouble there getting the correct parts than using this website. They also verify everything after making your order to make sure you didn't make a mistake.