Love this site

the pink skirt came right away, but the knit one took awhile

My order came in a timely manner and contained precisely what I ordered.

Horrible experience. I never received my order and I got zero replies to my status inquiries. I wish I’d researched the complaints about this company before ever placing my first order. I will be contacting my credit card company as well as the Better Business Bureau. Disgraceful.

Clothing is well made and there are so many fun styles and fabrics.

I bought a sweater for my daughter's birthday. Then, without any warning from ModCloth, DHL texted me that I could not receive it unless I paid them a tariff of approximately $50. I thought it was a scam until my daughter's sweater did not arrive on time. Sorry, but I consider $89 for a sweater high in and of itself. Adding another $50 for a tariff was ridiculous. If it had not been for my daughter specifically asking for that sweater, I would have refused to pay the tariff. So, unfortunately, I will not be buying from ModCloth again. I could have gotten her 3 nice sweaters for that price, here. I am aware that ModCloth has nothing to do with tariffs, however, the business is going to lose customers in USA.

Easy to order and easy to return. Thanks

ModCloth has been a go-to for good quality fashion for years now. Customer service has always been great but this last time it’s e-mail only for assistance and the responses felt curt and impersonal. Just not what my experience has been in the past that keeps me coming back as a customer. I wanted to exchange an item but almost my entire order showed “final sale” which they were not. This was fixed and I was able to get the size I wanted but the process was tedious

I had to pay an extra $57 in tariffs because some items are shipped from Australia. Not ordering again.

I LOVE their clothes. My only complaints are shipping time (which I know isn't completely in their control) and item quality. I've received a few items where the threads have come loose or ripped off completely, altering how the garment fits or looks. It's frustrating because I LOVE these clothes and receive compliments all the time. I truly hope they improve their quality standards, especially with how expensive they are, because I do love their clothes!

Never again - my order sat at DHL for two weeks.

ModCloth has been great so far. Quick shipping. Good products.

I LOVE ModCloth. 10 year customer. I get so Many compliments on their dresses & Shoes. The Sales are amazing

I love your clothing but wish you would run more sales!

took a long time to get and didn't fit properly

Awesome !

I was so disappointed to learn that points expire. . I had over 1400 points that apparently expired in July (it's now September). I think that's awful. I deleted the clothes in my cart and left the site.

Wonderful

Absolutely love these jeans! But be forewarned I wear a 6 and bought a 12 and they fit great. They are also very long but look great w heels!

I love ModCloth. They have the best Halloween clothing that I can find online. It is quality first although the sizing does vary between brands so I’m always careful to read the reviews. Hurray for ModCloth!