Shipping is a little long but easy returns and exchanges.

The sweater I bought is adorable, soft, and true to size. . . but it took a while to arrive, and after one wash (following care instructions) it's already pilling. Given the price I paid, I'm disappointed. I'm also disappointed to see that ModCloth chose not publish a previous version of this review.

I have not heard back from CS about my return. Ive been expecting an email since Monday

Have loved buying from Modcloth since 2018.

Loved my dress.

I'd been really frustrated with my last Modcloth order, but they totally turned it around! The item actually arrived two days early and was packaged with minimal waste! We love to see it :)

Always unique. Good quality!

Fast shipping and good communication!

Overall happy with the dress, but was on a time crunch which is why I paid for next day shipping. That got delayed but thankfully it did arrive in time for my purposes. I was annoyed to find little pink spots of ink in different spots of the dress but I understand that it is a final sale product.

Three dresses from. modcloth so far very happy with the quality.

Good quality and pretty patterns.

I have always had good experiences with Modcloth and when I see something I like, I will usually order it.

I am a long time client of ModCloth - for the cute close and the large size options.

Long shipping time. Not inexpensive. I use to order from ModCloth quite a bit but I can see quite a large increase in pricing

Always great!

Love your clothing. Love you attitude. Love your service. Thanks for keeping my clothing the opener to many conversations.

Always good quality stuff from ModCloth

I don’t like the charge for returns! It’s too steep.

I love Modcloth.

Most of the clothes here are still decent quality. Unfortunately, fast fashion is has so run amok that many materials are flimsy. I'm still happy with Mod Cloth, but I can tell the quality isn't 100% what it was 5+ years ago on some items. Please don't fall prey to the fast fashion monster. I'd rather pay more for quality clothes that don't fall apart. Source your materials from reputable places, and also watch for any dye changes. Some items I've been getting from a variety of places have been using textiles with dyes that are causing itchy skin. I never had this in my life. It's not just one or two places, but there have been quite a few (not all, which means I know it's not just me). Continue to do a good job and I'll stick around as a customer.