The design is cute and unique. I was surprised that the materials felt so cheap.

Good

Overall my experience was Good. I am still annoyed at having to pay $47 for duties from a DHL shipment that came from Australia; for a shipment that I to return because the sizing was wrong. I wish I did more research to know where the items were shipping from.

Good experience

Confused about why I paid for return twice but love modcloth otherwise.

I love everything about this store! It is fantastic

ModCloth is the best!

i liked two of the three dresses but returned one on the exact day i received it. I still haven't received any refund yet even though the post office scanned it a week ago. . . a little stressed

Very pleased with ModCloth. They shipped fast.

Great service.

Exchange was easy.

I am beyond thrilled that modcloth has really cute clothes again!!!

Awesome!

ModCloth has been very helpful and easy to work with. My original order was all too small. I found the exchange and return process very easy.

Love things that don’t look like what everyone else has! Shipping was reasonable and so far I am pleased with the quality.

While I have like the clothing from there in the past, everything in this this order was too small and ran very small based on things I’ve purchased in these sizes before and unfortunately, they were final sale items.

I am such a longtime customer and fan, but this return policy is terrible. I understand final sale on sale items, but why is there such a huge fee to return? Makes me scared to keep buying from you.

Quick shipping

Honestly a real bummer as a longtime client and very vocal supporter of Modcloth to have this go the way it did.

The clothes are great, but I was not aware that my clothes were being mailed from different countries and that I would have to pay over $40 in duties for a pair of pants coming from Australiathat I was not aware of. Give a notice or something on your website! The sizing for the sweater was off by a lot too. I had to exchange it. Loved my goose pants so much.