I ordered a massage/esthetician bed from Minerva about one month ago. When it arrived, there was some minor cosmetic damage to the table from the manufacturer. Emily at Minerva was able to rectify the situation immediately. She went above and beyond to fix the issue. I wish she could fix the delivery people though. lol! Based on the great customer service experience with Emily, I’ll order from Minerva again in the near future

I purchased new stations and reception desk for my salon. I couldn’t be happier with the service and quality of the pieces I received. Shipping was fast, there were some very minor cosmetic issues but Arieanna resolved it quickly. I highly recommend Minerva for all your salon needs.

I’d ordered a new salon chair with an electrical base. The seat plate didn’t line up with the bracket. Total pain, however the lady I was working with did try her best to help me. After sending photos and video of it not alining up she was able to send me a universal bracket. Should receive this soon, I’m definitely ready to have this beautiful chair in my salon. Thanks, Arieanna.

I had a great experience when working with Minerva Beauty! I worked with Marie S and she was AWESOME! I had a really big order i had to place and I was really glad I called and got Marie! We went through my order line by line to make sure I had all the correct info and review lead times! She went through all the steps with me with when I will receive my order, etc. . . super helpful!! I had a great experience and really happy to have worked with Marie! Thank you so much and cant wait for our order to come in!!

My experience with Minerva has been great. Their service is excellent (thanks Alisa!), the quality and durability of the furniture is great and their prices can't be beaten.

Had a little bit of an issue with an order/payment going through. I called. . . . and I actually got a person! Thanks Angie C for your professionalism and getting the issue resolved. Received my order in the time frame that was promised as well. Keep up the good work and thanks for answering the phone. You have no idea how important that is today when everything is automated or sent to a voicemail. Thanks again!

I just got off the phone with Marie after ordering a sink, styling chair and many accessories! She was nothing short of amazing! She was very friendly, personable and educated on the products I ordered! I am sure I will be ordering more and I will be asking for her specifically!

I had dealt with Ariana from costover service she was great and very helpful, I had a station in mirror that came damaged and they had told me as of today12-4-20023 They will be sending me a mirror and station at no cost. On my behalf which goes a very long way. I am happy with the result. And I will continue using this company for future Barbershop upgrades and products, thank you very much

Brandon was very helpful in helping with my order. I have purchased my facial & massage bed the cloister ultra premium electric massage. My client / patients Love it. Thank you much Minerva Beauty

I tried to order styling chairs online from this site and ran into an issue trying to get a quote for shipping. I called Minerva as requested and was directed to Brandon who was very thorough and helped me with my order. He was so great with everything. Even offered me a discount early for black Friday so we wouldn’t have to wait a couple of days to order The order took less than 2 weeks which was under estimated deliver as it was being shipped to Canada. Unfortunately, one of the bases were damaged during shipping so I emailed Brandon and promptly connected me with Emily. Emily resolved our issue immediately once she receive proof of damage she offered to ship us a new base free of charge. Can’t thank the Minerva team enough with how easy you made the experience. We will definitely order from this supplier again

I made a large order for my salon and their was an issue with the price after I placed my order. I called the Customer Service line and Alisa was so helpful! She listened to my concerns and was able to fix my issue within the same call. I am very happy with my purchases and the help I received from Alisa!

Allie was patient, super thorough with answering all of my questions, and very helpful to make sure my items arrived in a specific window.

I love the salon I created Minerva beauty’s furniture. This is my 3rd order to complete my entire salon! And to be able to add more stylist. Also special thanks to Marie Sceviour expertise my salon Is going look perfect. And solve all my requirements.

When I called to purchase new equipment for my salon I had so many questions and needed help with making my final decision. Marie was so helpful not only did she patiently answer all my questions plus sent pictures so I could get a better visual. She allowed me to bounce ideas off her and I was able to place my complete order . I’m beyond satisfied with my experience with Marie!

I can’t thank Angie from Minerva enough. I called customer service after placing an order last week, they were so friendly, patient, and helpful with questions that I had about my order. I called again today because I had received an email stating that Minerva was having a site wide black friday sale- they were kind enough to refund me 20% of my order that I had already placed! How kind??? Thank you Angie!

I purchased a few items from Minerva recently, one item that I received was the wrong item, Emily at Minerva took care of it immediately. The shipping was incredibly fast also! This is the best place to shop for salon equipment!

Worked with Marie, she helped get me the best prices for a sale coming up. Talked to upper management to make it happen. Quick to reply to all my questions. Took the time to detail what products I would need and why. Highly recommend Minerva

I have had the pleasure to work with Alisa on purchasing chairs which are fantastic , her customer service is always welcoming. She makes sure to help with get the best deals.

I had an order that was back ordered and then delayed which was frustrating but absolutely worth the wait. The stations and wash bowls are beautiful and fit perfectly in my space. We had a little mishap with the legs on the stations, but Arieanna was efficient and extremely kind as I am on a deadline. I will definitely be ordering from Minerva again!

Purchased a facial machine and after a couple months the steamer stopped working. Within 5 minutes of emailing Minerva, I received an email from Amie. Within another 5 minutes they were sending me a new steamer. Aime was quick with her responses and beyond helpful. I will absolutely continue to purchase from this company, great products and outstanding customer service. Thank you!