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      Site reviews

      How we present the reviews
      Anonymous user
      Daniele🇺🇸
      5 out of 5 stars

      Best best best customer service!

      I can’t thank Angie from Minerva enough. I called customer service after placing an order last week, they were so friendly, patient, and helpful with questions that I had about my order. I called again today because I had received an email stating that Minerva was having a site wide black friday sale- they were kind enough to refund me 20% of my order that I had already placed! How kind??? Thank you Angie!

      NOV 17, 2023
      Anonymous user
      Shelly B.🇺🇸
      5 out of 5 stars

      Great customer service!

      I purchased a few items from Minerva recently, one item that I received was the wrong item, Emily at Minerva took care of it immediately. The shipping was incredibly fast also! This is the best place to shop for salon equipment!

      NOV 15, 2023
      Anonymous user
      Tamar W.🇺🇸
      5 out of 5 stars

      Owner/stylist

      Worked with Marie, she helped get me the best prices for a sale coming up. Talked to upper management to make it happen. Quick to reply to all my questions. Took the time to detail what products I would need and why. Highly recommend Minerva

      NOV 10, 2023
      Anonymous user
      Hannah W.🇺🇸
      5 out of 5 stars

      Amazing customer service

      I had an order that was back ordered and then delayed which was frustrating but absolutely worth the wait. The stations and wash bowls are beautiful and fit perfectly in my space. We had a little mishap with the legs on the stations, but Arieanna was efficient and extremely kind as I am on a deadline. I will definitely be ordering from Minerva again!

      NOV 9, 2023
      Anonymous user
      Meirav A.🇺🇸
      5 out of 5 stars

      Great Service and quality overall

      I have had the pleasure to work with Alisa on purchasing chairs which are fantastic , her customer service is always welcoming. She makes sure to help with get the best deals.

      NOV 9, 2023
      Anonymous user
      Yvette🇺🇸
      5 out of 5 stars

      Steamer Replacement

      Purchased a facial machine and after a couple months the steamer stopped working. Within 5 minutes of emailing Minerva, I received an email from Amie. Within another 5 minutes they were sending me a new steamer. Aime was quick with her responses and beyond helpful. I will absolutely continue to purchase from this company, great products and outstanding customer service. Thank you!

      OCT 25, 2023
      Anonymous user
      Authentic B.
      5 out of 5 stars

      Wonderful Service

      I wanted to take a moment to express my heartfelt gratitude for the incredible experience we've had with your company. We recently received and installed the furniture from Minerva Beauty to furnish our salon, and I am absolutely thrilled with the results. The furniture is not just beautiful; it's a work of art. The attention to detail and the quality of craftsmanship are evident in every piece. Our salon has been transformed into a luxurious, inviting space that our clients can't stop raving about. It's not just functional; it's a statement of style and sophistication. What truly sets Minerva Beauty apart is not just the exceptional products but also the outstanding after-service. From the initial consultation to the delivery and installation, your team was professional, knowledgeable, and incredibly helpful. Any questions or concerns we had were promptly addressed, making the entire process seamless. Thank you for exceeding our expectations in every way. Our salon's ambiance and comfort have been elevated to a whole new level, thanks to your furniture. We look forward to continuing our partnership with Minerva Beauty for all our future salon needs. With utmost appreciation, Authentic Beauty

      OCT 23, 2023
      Anonymous user
      J. S.🇺🇸
      5 out of 5 stars

      J. Avienda Salon

      I had the pleasure of speaking with Amber on a customer service call, and I must say, it was a delightful experience. Amber was not only clear and concise but also impressively professional. She took my concerns in stride and guided me through the process with remarkable clarity. The order was handled with remarkable efficiency. If all customer service calls were as smooth as this, the world would be a happier place!

      OCT 21, 2023
      Anonymous user
      J. S.🇺🇸
      5 out of 5 stars

      J. Avienda Salon

      I had the pleasure of speaking with Amber on a customer service/sales call, and I must say, it was a delightful experience. Amber was not only clear and concise but also impressively professional. She took my concerns in stride and guided me through the process with remarkable clarity. The order was handled with remarkable efficiency. If all customer service calls were as smooth as this, the world would be a happier place!

      OCT 20, 2023
      Anonymous user
      Stacie🇺🇸
      5 out of 5 stars

      Customer service

      Rachel was an absolutely amazing help. I'm so excited about my new furniture. She also got me ready to receiving my equipment and if I should need anything else to just give them a call.

      OCT 17, 2023
      Anonymous user
      Nette H.🇺🇸
      5 out of 5 stars

      Salon furniture

      I love my shampoo bowl with the bottle holder and my big styling chair

      SEP 30, 2023
      Anonymous user
      Beth🇺🇸
      5 out of 5 stars

      Replacement chair

      Emily was very helpful to get a chair replaced for our Cosmetology School. We did a total remodel this summer, purchased all of our salon needs from Minerva and had one of the chairs damaged in the installation process. I am thankful for all of the help and solution to our needs. Thank you!

      SEP 18, 2023
      Anonymous user
      Annette F.🇺🇸
      5 out of 5 stars

      Alisa from Minerva Was AMAZING

      I tried to order on the site and due to my lack of abilities. . . lol. . I wasn't successful. The livechat suggested I call. . . . so I did! The wonderful woman, Alisa was a saint!! She was so helpful and just absolutely pleasant! I can't express how much I would recommend Minerva! Thank you all!!

      SEP 12, 2023
      Anonymous user
      Kari B.🇺🇸
      5 out of 5 stars

      Satisfaction Guaranteed

      First of all I think Menerva’s quality of products are top notch. But, the nice thing is they also have exemplary customer service to match

      SEP 11, 2023
      Anonymous user
      C🇺🇸
      5 out of 5 stars

      Amazing customer service!

      I’m a first time customer and I had a lot of questions! I am so glad I called and had a pleasure of meeting Alisa! She went over and beyond explaining each item I was interested in and even helped me place my order over the phone! I am so excited to receive my new salon equipment/furniture!!

      AUG 31, 2023
      Anonymous user
      Elizabeth B.🇺🇸
      5 out of 5 stars

      Great service

      Alisa was so helpful in making sure I made the right choices, and went above and beyond. Love Minerva!

      AUG 18, 2023
      Anonymous user
      Bethany A.🇺🇸
      5 out of 5 stars

      Great customer service!

      Alisa B has been nothing but amazing to work with. I’ve worked with her on and off for about 2 years now and the level of service provided is TOP notch. She keeps my business with Minerva. Great representation for the brand.

      AUG 15, 2023
      Anonymous user
      QA F.🇺🇸
      4 out of 5 stars

      Good

      Good

      JUN 7, 2023
      Anonymous user
      Niki🇺🇸
      5 out of 5 stars

      Amazing experience

      My husband and I flew into Atlanta and went to the showroom where we met with Alisa Brady. She showed us around and helped us with choosing all of the necessary equipment for my new salon. Her honesty was something that we both really appreciated. We have nothing but amazing things to say and are so glad we made the trip. She also helped us with some great recommendations for local attractions which we enjoyed. I’d recommend anyone to go to Minerva as it was a great experience all around.

      MAY 24, 2023
      Anonymous user
      Christine🇺🇸
      5 out of 5 stars

      Easy purchase

      I ordered seven salon chairs and fatigue mats from Angie on Monday, and they were delivered on Thursday. Everything was shipped from Georgia to Ohio and went smoothly. Price was a pleasant surprise, I actually came in under budget. I would buy from Minerva again in a heartbeat.

      MAY 5, 2023
      12345

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      5
      2371
      4
      285
      3
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      Ratings distribution data table
      StarsCount
      52371
      4285
      3192
      261
      191
      Total3000