I had previously wrote about trucking company losing our pallet and that Minerva did not help us locate it as we are on very tight schedule! Madison at Minerva has stepped up and getting things done! The pallet has been found and we are very happy Will and plan to buy again!

I recently worked with Macey Henry through Minerva, and I cannot say enough great things about my experience. From start to finish, Macey was absolutely phenomenal. She was incredibly kind, patient, and knowledgeable, and she took the time to walk me through every step of the ordering process. Every question I had was answered quickly and thoroughly, which made the entire experience feel seamless and stress free. She made me feel confident in every decision, and her communication and attention to detail truly set her apart. The process felt very organized and trustworthy, which meant so much to me while placing such an important order for my new salon. I am beyond excited to receive all of my furniture and see everything come together. I would highly recommend working with Macey and Minerva to anyone looking for quality products and exceptional customer service.

I certainly hope the items are fine, because the shipping and delivery process was awful.

Always the best place for your Barbershop needs!

Amazing high quality salon equipment!!!

The shipping was great. I love my shampoo system.

Claudia in Customer Service was very responsive to our needs, acted quickly and with great kindness! Minerva has a great team who know how to take care of their customers and needs with excellence!

Alisa was very helpful and pleasant. I was using a voucher so it was a different process and she was efficient and very nice!

I had such a great experience working with Alisa! She assisted me online while I was purchasing equipment for my salon and made the process so easy and stress-free. She was knowledgeable, patient, and answered all of my questions quickly. I really appreciated her professionalism and friendly attitude. It felt like she truly cared about helping me get exactly what I needed. I would absolutely recommend working with Alisa—thank you for making everything such a smooth experience!

Love my new chairs and shampoo bowls. I had one chair arrive with a small rip and customer service was so easy to work with and sent me a replacement right away. They made it so simple. Assembly of the chairs and shampoo systems was also quick and easy to follow the instructions!

Macie was such a great help with our purchasing Salon Chairs. I called her many times to ask questions and have her measure the specs for me. She went to her Supervisor and asked for a discount which we appreciated very much. It is wonderful to have someone help you and it not just be about upselling us. Thank you Macie and we look forward to working with you again.

I’m writing on behalf of Jonas Marc Studios and The Refinery Salon & Barber co. This is our third time purchasing from Minerva and we can’t say enough about how wonderful and helpful Justin and Rachel have been. From ordering to shipping , they have been extremely patient and responsive with all of our questions . The quality of their products can’t be beat . The chairs are gorgeous and comfortable. The styling station are beautiful. Thank you Justin for helping with our shipping dilemma and working with us. You are best

Excelente

I needed one more double sided station to add to my existing 7. And I needed 4 more styling chairs. Ordering was a breeze. Shipping was extremely fast! Great work!!

I love my Vantage shampoo bowl. It's got a decently sized chair for larger bottoms so it makes sitting in it so much more comfortable. The bowl moves easily and is comfortable as well. I just bought a second one when I expanded my salon because I loved it.

I highly recommend this chair! Just about every client comments on how comfy this chair is. It's extra wide so it's super comfortable even for larger clients. I absolutely love this chair. I just ordered two more when I expanded my salon.

Great Customer Service. Super Helpful.

I had to return my items from Florida, thankfully it wasn't to far from the return address (Georgia), but it still cost me $100. 00 to be able to return my items which were 2 Verona Salon trolleys and 1 Aluminum accessory holder. Not only is it expensive to ship out but they don't even offer you a shipping label. They only provide instructions which include requiring a signature at the delivery which added $25. 00 to my total at UPS. Just make sure you do your research about any product you may be buying from here because the return process is lengthy and expensive.

The products I recieved was a great look and feel for my shop great company

Hate the machine awful quality waste of 1200$