Met Macey Henry at the BTC hairshow and she gave me her contact and responded super quick on replacing and sending me new wheels for my stool! Loved how easy and quick the process was. She was super helpful and informative! 10/10 recommend!

All of my salon equipment came from Minerva and I couldn’t be happier! I had an issue with some of my chairs, and Courtney more than exceeded my expectations with her excellent customer service! Everything was handled quickly and she was always so friendly and helpful! Highly recommend!!

Sean Waldron , was so helpful to solve my problem . I got missing items for my chair and he right away sent me all the information to help me out .

Great customer service.

Great equipment and customer service.

I had such a great online service experience with Courtney Podeszwa! She was so helpful and quick to answer any question that I had! Highly recommend Minerva for their great customer service!

Marie helped me order and schedule delivery for 10 station carts and a shampoo backwash system. She communicated efficiently and professionally throughout the entire process. Her knowledge about the products was exceptional. I would work with her again and recommend her to others.

Amber Boone was beyond professional and so kind on the phone with me. She helped me figure out all of the questions I had and fixed the problems I presented. I have ordered from Minerva before and their equipment is always top-notch! I am so excited to receive my shampoo bowls and styling chairs!!

I love this styling chair . I unfortunately, after six months of use started having problems with the chairs with the hydraulics and the swivel components on the base. I contacted customer service and dealt with Emily. Emily was such a delight to work with and she remedied the problem immediately. Can’t thank Emily enough for her help. Fantastic customer service!

I am so happy with Angie Cope, she helped me in ordering my stuff. She was very prompt in replying to me and securing my stuff. Thank you, Angie.

I am so beyond blessed to have found this place. I went to the showroom which was so worth it! Seeing the equipment first hand was exactly what I needed. Macey was more than beyond helpful and has been through this process. I cannot express how happy I am with not only my equipment but the service that I received at Minerva. Opening my first salon was already a bit scary and Macey made me feel so welcomed and I knew that I was making the right choice by visiting their showroom. I definitely recommend people to fly out to their showroom because it was so worth it!

I am opening up a barbershop in two weeks and the opportunity literally just fell on my lap a few weeks ago, so I’m trying to get a lot done and a short period of time. I was given two different references from multiple people on places I could buy Barbershop equipment in the Metro Atlanta area. I contacted the first one which is only 40 minutes away from me just because I didn’t wanna have to drive far. Upon contacting them the customer service over the phone was terrible along with very short email reply answers. Then I got to reading the reviews and I figured out quickly there is a reason why the reviews were not happy with their experience. I saw first hand how they were very unapproachable. I said all of that to say I then called Minerav and I spoke with Angie on the phone. She was very polite and answered every question that I needed and was so easy to deal with. I told her I would be driving two hours the following day to pick up two barber chairs and could she possibly work with me on pricing. She wrote me up a quote and emailed it to me within five minutes . The pricing was cheaper than the place mentioned above. For me it was a no-brainer. Angie then instructed me that she would not be in the office tomorrow, but to just come in and someone there would help me. Sure enough, I was greeted by Marie who is very knowledgeable and very friendly. She walked me through many different barber chairs and answered lots of questions for me. I was there a total of probably 45 minutes from start to finish and I left with two barber chairs along with two barber mats. The price was good, the interaction was good and the gentleman who loaded up the chairs in my trailer was good. I cannot recommend them enough and I will take that 2 Hour drive again hopefully when I get my third barber within the next year.

Excellent Customer Service!! Spoke with Courtney, she was an amazing help!

I had a lovely experience, Angie helped answer all my questions as I was very hesitant to make this purchase without seeing the chair in person and she answered all my questions. Felt more secure with my choice. Thank you

--- I recently had the pleasure of speaking with Amber Robertson over the phone regarding the selection of salon equipment for my hair salon. From the moment our conversation began, Amber's professionalism, expertise, and genuine enthusiasm were evident. Amber took the time to understand my specific needs and preferences, providing insightful recommendations that perfectly aligned with my vision for the salon. Her extensive knowledge about the various types of equipment, from styling chairs to washing stations, was incredibly helpful. She patiently answered all my questions and made sure I felt confident in my choices. What truly stood out was Amber's exceptional customer service. She went above and beyond to ensure I had all the information needed to make informed decisions, and her friendly demeanor made the entire process enjoyable. Thanks to Amber, I now have top-quality equipment that not only meets but exceeds my expectations. I highly recommend Amber Robertson to anyone in need of expert advice and outstanding service. Her dedication to her clients is unmatched, and I am incredibly grateful for her assistance. Thank you, Amber, for making this important aspect of setting up my salon so seamless and successful! ---

I normally don’t write reviews but I’m compelled by the outstanding service that I received immediately when I called about a damaged on delivered order… No hassle no problem attitude and professional service is what I experienced and will certainly do business with Minerva again… Thank you all.

Marie has been helping me with an order for the past few months and patiently has assisted the entire way! just processed a very large order for a reno and happy marie was my representative to make everything as easy as possible!

I received my chair quickly and was very happy with the quality. The chair was missing two bolts and after calling the customer service number, Courtney had the issue resolved in under 5 minutes! Super impressive customer service!

I am in Canada and had to call a few times, asking questions and to make my order. Everyone was kind and beyond helpful I first talked to a women who’s name slipped my mind, but also spoke with Marie, who was kind and answered all of my questions. She was friendly and I enjoyed the experience! Looking forward to getting my chairs!! Thanks for all the help!

I spoke with Angie after my limited tech ability left me unable to create an order online. She easily took my information and I’m excited to get my new salon equipment! Thanks Angie for your kind help and friendly voice.