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Macey was absolutely amazing to work with, very patient and went above and beyond to send photos from the show room and details on each item I was deciding between! Would highly recommend!
Montego pedestal love it but it starts to rust already
Angie Cope was very efficient and polite taking my order for a styling chair.
The wait to talk to someone was irritatingly long, 11 minutes. I hung up and called back and waited a few minutes for Brandon to answer. He was a perfect helper, took my order, was consistently pleasant, professional, efficient.
Ordered the Murano Styling Chair in caramel and I have to say, it’s my favorite chair I’ve ever worked from. My clients all love it, it’s size inclusive, easy to clean, and there’s even enough space for a lumbar pillow if needed. I got the powder coat black base as well, and overall the chair has exceeded my expectations.
Easy ordering process, came within a few days, and love my chairs!
Macey was the absolute sweetest gem to deal with and made my purchase process run smoothly and gave me a ton of helpful information!
Customer service was top notch. I ordered a Sam Villa chair. There was a defect. I called during open hours. Got someone immediately, they sent me to customer service. Never put on hold. The lady had me send a video, I did, and immediately sent a replacement. I will forever buy from them from now on.
Met Macey Henry at the BTC hairshow and she gave me her contact and responded super quick on replacing and sending me new wheels for my stool! Loved how easy and quick the process was. She was super helpful and informative! 10/10 recommend!
All of my salon equipment came from Minerva and I couldn’t be happier! I had an issue with some of my chairs, and Courtney more than exceeded my expectations with her excellent customer service! Everything was handled quickly and she was always so friendly and helpful! Highly recommend!!
Sean Waldron , was so helpful to solve my problem . I got missing items for my chair and he right away sent me all the information to help me out .
Great customer service.
Great equipment and customer service.
I had such a great online service experience with Courtney Podeszwa! She was so helpful and quick to answer any question that I had! Highly recommend Minerva for their great customer service!
Marie helped me order and schedule delivery for 10 station carts and a shampoo backwash system. She communicated efficiently and professionally throughout the entire process. Her knowledge about the products was exceptional. I would work with her again and recommend her to others.
Amber Boone was beyond professional and so kind on the phone with me. She helped me figure out all of the questions I had and fixed the problems I presented. I have ordered from Minerva before and their equipment is always top-notch! I am so excited to receive my shampoo bowls and styling chairs!!
I love this styling chair . I unfortunately, after six months of use started having problems with the chairs with the hydraulics and the swivel components on the base. I contacted customer service and dealt with Emily. Emily was such a delight to work with and she remedied the problem immediately. Can’t thank Emily enough for her help. Fantastic customer service!
I am so happy with Angie Cope, she helped me in ordering my stuff. She was very prompt in replying to me and securing my stuff. Thank you, Angie.
I am so beyond blessed to have found this place. I went to the showroom which was so worth it! Seeing the equipment first hand was exactly what I needed. Macey was more than beyond helpful and has been through this process. I cannot express how happy I am with not only my equipment but the service that I received at Minerva. Opening my first salon was already a bit scary and Macey made me feel so welcomed and I knew that I was making the right choice by visiting their showroom. I definitely recommend people to fly out to their showroom because it was so worth it!
I am opening up a barbershop in two weeks and the opportunity literally just fell on my lap a few weeks ago, so I’m trying to get a lot done and a short period of time. I was given two different references from multiple people on places I could buy Barbershop equipment in the Metro Atlanta area. I contacted the first one which is only 40 minutes away from me just because I didn’t wanna have to drive far. Upon contacting them the customer service over the phone was terrible along with very short email reply answers. Then I got to reading the reviews and I figured out quickly there is a reason why the reviews were not happy with their experience. I saw first hand how they were very unapproachable. I said all of that to say I then called Minerav and I spoke with Angie on the phone. She was very polite and answered every question that I needed and was so easy to deal with. I told her I would be driving two hours the following day to pick up two barber chairs and could she possibly work with me on pricing. She wrote me up a quote and emailed it to me within five minutes . The pricing was cheaper than the place mentioned above. For me it was a no-brainer. Angie then instructed me that she would not be in the office tomorrow, but to just come in and someone there would help me. Sure enough, I was greeted by Marie who is very knowledgeable and very friendly. She walked me through many different barber chairs and answered lots of questions for me. I was there a total of probably 45 minutes from start to finish and I left with two barber chairs along with two barber mats. The price was good, the interaction was good and the gentleman who loaded up the chairs in my trailer was good. I cannot recommend them enough and I will take that 2 Hour drive again hopefully when I get my third barber within the next year.



| Stars | Count |
|---|---|
| 5 | 2371 |
| 4 | 285 |
| 3 | 192 |
| 2 | 61 |
| 1 | 91 |
| Total | 3000 |