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      Site reviews

      How we present the reviews
      Anonymous user
      Hailyn D.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Hate the machine awful quality

      Hate the machine awful quality waste of 1200$

      MAR 2, 2025
      Anonymous user
      Maria M.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Low quality

      I ordered 5 stations, and have not one that is in fully presentable condition after less than a month. They are cheap, and easily broken. The finish on the drawers started peeling after a week of use. The handles do not stay on and one station has several handles that could not be screwed in.

      FEB 28, 2025
      Anonymous user
      Terri H.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Chair help

      Claudia was great! Very clear directions on how to fix my issue.

      JAN 24, 2025
      Anonymous user
      Cornelia K.🇺🇸
      Verified Buyer
      4 out of 5 stars

      It’s Ok

      Quality good. The stool doesn't go as high as I anticipated.

      JAN 21, 2025
      Anonymous user
      Shellie S.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Chairs seem cheaper

      I recently bought 3 salon chairs about 2 months ago. They were supposed to be the same as my previous ones, which I loved. These seemed to be cheaper quality. The bases don’t seem as sturdy and the chairs wobble. I am disappointed because this was not an inexpensive purchase for me.

      JAN 16, 2025
      Anonymous user
      Fatime J.🇺🇸
      Verified Buyer
      2 out of 5 stars

      Very disappointed.

      Not happy with the chairs they're not stable. I need to replace them. I don't think they are safe for customers.

      DEC 25, 2024
      Anonymous user
      George B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great quality products

      I love my new salon chair as does all my clients and floor mat. Great price ordering was easy and delivery was fast great products. I highly recommend this company for your salon needs.

      DEC 19, 2024
      Anonymous user
      Alicia🇺🇸
      5 out of 5 stars

      Macey

      Macey was absolutely amazing to work with, very patient and went above and beyond to send photos from the show room and details on each item I was deciding between! Would highly recommend!

      DEC 3, 2024
      Anonymous user
      Shauna S.🇺🇸
      Verified Buyer
      3 out of 5 stars

      Montego pedestal love it but

      Montego pedestal love it but it starts to rust already

      NOV 29, 2024
      Anonymous user
      Stephen W.🇺🇸
      5 out of 5 stars

      Representative

      Angie Cope was very efficient and polite taking my order for a styling chair.

      NOV 26, 2024
      Anonymous user
      Kay F.🇺🇸
      3 out of 5 stars

      Long wait on phone, good customer service

      The wait to talk to someone was irritatingly long, 11 minutes. I hung up and called back and waited a few minutes for Brandon to answer. He was a perfect helper, took my order, was consistently pleasant, professional, efficient.

      NOV 21, 2024
      Anonymous user
      Amelia D.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I love my chair

      Ordered the Murano Styling Chair in caramel and I have to say, it’s my favorite chair I’ve ever worked from. My clients all love it, it’s size inclusive, easy to clean, and there’s even enough space for a lumbar pillow if needed. I got the powder coat black base as well, and overall the chair has exceeded my expectations.

      NOV 20, 2024
      Anonymous user
      Tonya S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy ordering process, came within

      Easy ordering process, came within a few days, and love my chairs!

      NOV 10, 2024
      Anonymous user
      Nichole🇺🇸
      5 out of 5 stars

      HELPFUL KIND CUSTOMER SERVICE REPS

      Macey was the absolute sweetest gem to deal with and made my purchase process run smoothly and gave me a ton of helpful information!

      OCT 7, 2024
      Anonymous user
      Sherry🇺🇸
      5 out of 5 stars

      Customer service was top notch.

      Customer service was top notch. I ordered a Sam Villa chair. There was a defect. I called during open hours. Got someone immediately, they sent me to customer service. Never put on hold. The lady had me send a video, I did, and immediately sent a replacement. I will forever buy from them from now on.

      SEP 4, 2024
      Anonymous user
      Geeohh14🇺🇸
      5 out of 5 stars

      Superb!

      Met Macey Henry at the BTC hairshow and she gave me her contact and responded super quick on replacing and sending me new wheels for my stool! Loved how easy and quick the process was. She was super helpful and informative! 10/10 recommend!

      AUG 27, 2024
      Anonymous user
      Alicia🇺🇸
      5 out of 5 stars

      Amazing customer service!

      All of my salon equipment came from Minerva and I couldn’t be happier! I had an issue with some of my chairs, and Courtney more than exceeded my expectations with her excellent customer service! Everything was handled quickly and she was always so friendly and helpful! Highly recommend!!

      AUG 23, 2024
      Anonymous user
      Arlet🇺🇸
      5 out of 5 stars

      Customer Service

      Sean Waldron , was so helpful to solve my problem . I got missing items for my chair and he right away sent me all the information to help me out .

      JUL 30, 2024
      Anonymous user
      Ken🇺🇸
      5 out of 5 stars

      customer service

      Great customer service.

      JUL 16, 2024
      Anonymous user
      Halyna🇺🇸
      5 out of 5 stars

      Perfect!

      Great equipment and customer service.

      JUL 15, 2024
      12345

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      Ratings distribution data table
      StarsCount
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      4285
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      261
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      Total3000