Ask Ben Character
ask
ben
All brandsHow it worksArticles
Homepage
Brands
minervabeauty-com

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
Ben
By
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility
Ben
By

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Cornelia K.🇺🇸
Verified Buyer
4 out of 5 stars

It’s Ok

Quality good. The stool doesn't go as high as I anticipated.

JAN 21, 2025
Anonymous user
Shellie S.🇺🇸
Verified Buyer
4 out of 5 stars

Chairs seem cheaper

I recently bought 3 salon chairs about 2 months ago. They were supposed to be the same as my previous ones, which I loved. These seemed to be cheaper quality. The bases don’t seem as sturdy and the chairs wobble. I am disappointed because this was not an inexpensive purchase for me.

JAN 16, 2025
Anonymous user
Fatime J.🇺🇸
Verified Buyer
2 out of 5 stars

Very disappointed.

Not happy with the chairs they're not stable. I need to replace them. I don't think they are safe for customers.

DEC 25, 2024
Anonymous user
George B.🇺🇸
Verified Buyer
5 out of 5 stars

Great quality products

I love my new salon chair as does all my clients and floor mat. Great price ordering was easy and delivery was fast great products. I highly recommend this company for your salon needs.

DEC 19, 2024
Anonymous user
Alicia🇺🇸
5 out of 5 stars

Macey

Macey was absolutely amazing to work with, very patient and went above and beyond to send photos from the show room and details on each item I was deciding between! Would highly recommend!

DEC 3, 2024
Anonymous user
Shauna S.🇺🇸
Verified Buyer
3 out of 5 stars

Montego pedestal love it but

Montego pedestal love it but it starts to rust already

NOV 29, 2024
Anonymous user
Stephen W.🇺🇸
5 out of 5 stars

Representative

Angie Cope was very efficient and polite taking my order for a styling chair.

NOV 26, 2024
Anonymous user
Kay F.🇺🇸
3 out of 5 stars

Long wait on phone, good customer service

The wait to talk to someone was irritatingly long, 11 minutes. I hung up and called back and waited a few minutes for Brandon to answer. He was a perfect helper, took my order, was consistently pleasant, professional, efficient.

NOV 21, 2024
Anonymous user
Amelia D.🇺🇸
Verified Buyer
5 out of 5 stars

I love my chair

Ordered the Murano Styling Chair in caramel and I have to say, it’s my favorite chair I’ve ever worked from. My clients all love it, it’s size inclusive, easy to clean, and there’s even enough space for a lumbar pillow if needed. I got the powder coat black base as well, and overall the chair has exceeded my expectations.

NOV 20, 2024
Anonymous user
Tonya S.🇺🇸
Verified Buyer
5 out of 5 stars

Easy ordering process, came within

Easy ordering process, came within a few days, and love my chairs!

NOV 10, 2024
Anonymous user
Nichole🇺🇸
5 out of 5 stars

HELPFUL KIND CUSTOMER SERVICE REPS

Macey was the absolute sweetest gem to deal with and made my purchase process run smoothly and gave me a ton of helpful information!

OCT 7, 2024
Anonymous user
Sherry🇺🇸
5 out of 5 stars

Customer service was top notch.

Customer service was top notch. I ordered a Sam Villa chair. There was a defect. I called during open hours. Got someone immediately, they sent me to customer service. Never put on hold. The lady had me send a video, I did, and immediately sent a replacement. I will forever buy from them from now on.

SEP 4, 2024
Anonymous user
Geeohh14🇺🇸
5 out of 5 stars

Superb!

Met Macey Henry at the BTC hairshow and she gave me her contact and responded super quick on replacing and sending me new wheels for my stool! Loved how easy and quick the process was. She was super helpful and informative! 10/10 recommend!

AUG 27, 2024
Anonymous user
Alicia🇺🇸
5 out of 5 stars

Amazing customer service!

All of my salon equipment came from Minerva and I couldn’t be happier! I had an issue with some of my chairs, and Courtney more than exceeded my expectations with her excellent customer service! Everything was handled quickly and she was always so friendly and helpful! Highly recommend!!

AUG 23, 2024
Anonymous user
Arlet🇺🇸
5 out of 5 stars

Customer Service

Sean Waldron , was so helpful to solve my problem . I got missing items for my chair and he right away sent me all the information to help me out .

JUL 30, 2024
Anonymous user
Ken🇺🇸
5 out of 5 stars

customer service

Great customer service.

JUL 16, 2024
Anonymous user
Halyna🇺🇸
5 out of 5 stars

Perfect!

Great equipment and customer service.

JUL 15, 2024
Anonymous user
Summer D.🇨🇦
5 out of 5 stars

Great Customer Service

I had such a great online service experience with Courtney Podeszwa! She was so helpful and quick to answer any question that I had! Highly recommend Minerva for their great customer service!

JUL 11, 2024
Anonymous user
Michael🇺🇸
5 out of 5 stars

efficient and organized buying process

Marie helped me order and schedule delivery for 10 station carts and a shampoo backwash system. She communicated efficiently and professionally throughout the entire process. Her knowledge about the products was exceptional. I would work with her again and recommend her to others.

JUL 11, 2024
Anonymous user
Abby🇺🇸
5 out of 5 stars

Incredible customer service

Amber Boone was beyond professional and so kind on the phone with me. She helped me figure out all of the questions I had and fixed the problems I presented. I have ordered from Minerva before and their equipment is always top-notch! I am so excited to receive my shampoo bowls and styling chairs!!

JUL 10, 2024
12345

More brands you might like

http://langehair.com brand image
health & beauty

http://langehair.com

View brand|Shop brand
Rating
4.8
Total Reviews
1.6M
Brand image placeholder
health & beauty

https://www.flaconi.de/

View brand|Shop brand
Rating
4.8
Total Reviews
1.1M
Brand image placeholder
health & beauty

https://www.flaconi.at/

View brand|Shop brand
Rating
4.8
Total Reviews
1.0M
Minerva Beauty - BigCommerce logo

Minerva Beauty - BigCommerce

health & beauty
4.6
|
3,000
Visit online store
Minerva Beauty - BigCommerce logo

Minerva Beauty - BigCommerce

health & beauty
4.6
|
3,000
Visit online store
4.6
4.6 out of 5 stars
Based on 3000 reviews
5
2371
4
285
3
192
Ratings distribution data table
StarsCount
52371
4285
3192
261
191
Total3000
2
61
1
91