Not sure what level of craftsmanship I expected for a $1000 mantle, but cam lock and pressed wood on half the mantle was not it. Interior moulding cut not accurate. . This mantle was supposed to be paint or stainable and it cannot be stained due to the lack of wood grain on half of it. If I had to do it over again I would not. Package arrived well packed was the highlight.

Delivery was efficient and the fireplace well packed.

Product looks very fake. The “knots” almost look like a 10 year old carved them in. Not impressed at all.

Perfect fit!

Thank you for the fast shipping. I had no issues assembling and mounting my new mantel.

Absolutely fabulous service though I did need to return my item I will reorder a different one

Product is good, solid and is beautiful however the mounting is cheap, very difficult, doesn’t come with a template or hardware required. It took way too much time, purchasing my own hardware, developing my own template and still had to have a carpenter come and install to ensure it was safe. Would not recommend

Mantles direct was very efficient and kept me up to date on shipping.

Great customer services.

Quick and efficient shipping, item arrived with only a few minor nicks that were easily filled in. However, the touch up marker you sent was completely dry.

Arrived on time and in perfect condition

Came chipped

Fast shipping Great product

The mantle is beautiful and transformed the room. Arrived quickly.

Great customer service unfortunately I had to return - I am 80 and measured all wrong. Thank you for your help

Mantel is beautiful & instructions for installation were clear & easy

The order was timely, the price was right, and the product quality was better than expected.

Sample sizes are so small it's hard to really help clients envision the finish. The shipping was really fast though and everything arrived safely.

Great craftsmanship, great communication regarding timing of shipping, and very speedy service.

Everything about our experience with your company has been great, and the mantel is beautiful!