Easy hookup worked as described, thanks

Wonderful

well done.

I asked what was the recommended paint to cover up nail holes. I would have been happy with the recommendation. Instead, Charlene shipped the touch up paint gratis. 5 star service.

Communication and notification about my shipment was spot on. The driver was awesome too

I am happy with the mantle itself. But disappointed with the Customer Service personnel. As you can see from the pictures I attached, the mounting board is too big for the space that is left on this particular mantle. He cut down both pieces and was able to mount. I find myself worried about it… but so far so good.

We are pleased with the product, professional packing and fast shipping.

Colors are not close

Online purchasing was easy and delivery was professional and faster than expected. Very pleased.

Very happy! Easy to find lots of choices on your website. Easy to order. The items I ordered, 1 thing was on backorder so I was expecting a long wait. I think it was an extra week & it was in & shipped so I was pleasantly surprised! I would definitely buy from again & recommend you to anyone looking to buy fireplace stuff online!

Mantel arrived, looks great but haven't unpacked completely yet. Need to keep it protected for contactor team to install. More to follow.

Quality and finish very good. Would recommend

Outstanding service, reasonably priced, and we love the new look. We weren't sure if we could get a mantel to cover two protruding bricks over our old fireplace but Lori H. took the challenge. She asked for some measurements on the protruding bricks and assured us it would work. She was right. With a little help from a friend, we were able to slide the mantel over the bricks and use them as support. We ended up drilling a small hole on either end to secure the mantel to the bricks.

Great Experience

Communications on order confirmation and shipping were excellent. Preliminary delivery notices were clear and as expected. However, actual delilvery notices were deliquent. Delivery was promised a day earlier than the actual delivery the next day. I had to call the shipper for info on when delivery would be due to no notification. The big snow storm seemed to have caused problems with their updating the delivery info in a timely manner. Mantel was delivered without any damage.

Great communication. Delivered on time and well protected. Would definitely recommend Mantels Direct!

Beautiful shelving. High quality and high recommendation.

Beautiful mantle, but was unhappy with the dent front and center.

Shipping was much faster than expected!

Timely updates with delivery estimates of out of stock item. Personal e mail from customer service to assist in tracking e mails. Instructions as well as on line videos very helpful