I’ve been using Magic Mist for a while, always very impressed with their service, my order is always arrives the next day!

Great product and excellent service from this company, highly recommend 😊

The customer service is second to none! I've had a couple of issues, the company was not at fault in either issue.....I was telephoned and informed of the problem straight away. In fact I was rung twice to ensure that it was dealt with. The second issue was a faulty vape battery. Again it was dealt with promptly and so politely. I really am impressed with Magic Mist and I cannot recommend them highly enough.

What can you say about a company who do everything that they say and promise, are polite and professional, supply great products, with service second to none. The answer to all of this is "THANK YOU".

Needed info regarding products, phoned and spoke to Theo, very informative, explained everything needed to decide on which product to purchase. Easy to talk to and never felt rushed. Order came next day and even a handwritten note on order from Theo, nice touch and appreciated! Cannot fault advice and ordering service. Now looking forward to trying it out.

Have ordered my e-cig refills from here for well over 2 years now fabulous products fabulous service I even received a Christmas card and sweets in my last order what a lovely touch wouldn’t buy from anywhere else thanks agau

I have been using Magic Mist for a number of years. The product I use are the refill cartridges as I prefer the cigarette. I have found these to be the most suitable for me. The service is excellent and efficient and more than that if you email they answer. In this day and age it is lovely to find good honest customer service. Would definitely recommend

Excellent fast and friendly service. Thanks for the card, sweets and battery. A small gesture went a long way. It made me smile this morning. Will be ordering again.

I have just received my Magicmist package and to my delight it contained not only my ordered cartridges but some sweeties and what looks like a hand written Christmas Card. It has brought a huge smile to my face and prompted me to write this review. The team are really positive and friendly - but also very efficient and seem to take the job seriously. The product is excellent too. Ironically - they are breath of fresh air in a cynical world and it is a pleasure to do business with them. Happy Christmas Magicmist.

I have been a customer of Magicmist for many years, there customer service is 2nd to none, really like the Geneva cartridges, keep up the good work guys

I’ve been buying products from Magicmist for a while now and I’m always very happy with my purchases. Excellent quality and exceptional customer service. Super speedy delivery!

I ordered the wrong flavour of cartridges emailed Magic Mist to ask for help and they replaced with menthol as requested F.O.C. after return my wrong order, I'm extremely happy with the services and I've been using their menthol Everest cartridges for about a year or so & I'm a very happy customer :)

I have tried many other brands but Magic Mist is far the best. The customer service I have received from them is second to none, the staff are always friendly and are more than willing to help if you have any questions or issues regarding their products. The original tobacco cartridges I use have a much nicer flavour, and last much longer than other previously tried brands.   The batteries also last twice as long in comparison to other batteries I’ve used too.   So all in all I can honestly say all the Magic Mist products that I use are far superior to any other.   If your considering using their products, you will not be disappointed. Also as you can buy the products in bulk, the more you buy the more you save...!!

Excellent so easy and hands feel really clean

I have never come across such incredible and friendly customer service that I received from these guys at MagicMist. Friday morning: I emailed the MagicMist customer service regarding my order. I wasn't expecting a reply via email until Monday. What a surprise I got when in the afternoon my mobile rang. It was one of the nicest guys going. very friendly and very sincere. This is real customer care, It's great when when after sales is personalised by something as simple as a friendly chat. Well done MagicMist for going above and beyond with your customer relations. A new loyal customer - Fletch -

been using MM for quite a few years and can honestly say their service is 5 star, any problems with an order they are on the phone straight away, usually something minor like the colour isn't available. likewise anything not quite right they are so friendly and want to fix it, really seem to value their customers, which is a rare quality in many companies these days. thank you MM keep being amazing!

I can’t tell you how much help Sam and the team have given me. I recently brought from magic mist and was having a few difficulties with the product (my fault not the product). They have all been helpful kind and patient. I would not go anywhere else.

It's a real pleasure to tell a company that they're doing something right. And boy, are Magic Mist doing it right! Orders are delivered so promptly, faulty batteries (of which I've had one or two) are replaced immediately and Customer Service is second to none. Keep up this excellent quality of products and services and you'll go far. Regards to David and all his 'guys'.

Been using MagicMist for over 2 years now and the product {Gamucci refills) and the service i have received over this time has never been in question whatsoever. 5 stars every single time. Customer service is exceptional. Highly recommended.

I have now used this company for just over 2 yrs, moved from Blu to them. The customer care is one of the best i have come across online, down to even a smiley face on a box! Thank you i really do appreciate your support when needed, which is not often. Even when i have a concern about a product they are brilliant and solve issues right away. Keep up the good work guys A*****