This is the second time in a row you sent me an 8x10 unit. First I ordered a 9x7 and got an 8x10 and I just ordered a 7x10 and again received an 8x10! What gives? I’m trying to avoid cutting down the unit as this affects the length of the hair. What do I have to do to get you to send me what I’ve ordered??? Robert O.

I have sent an e-mail and placed a phone call to Lyrical leaving a message with NO response to either.

Haven’t received product yet

good product, quick delivery, good respons when you have a question

Fast shipping, fair price, good quality.

Trust hair. Fall up hair all day long.

My client is in love the Pu unit feels So real and looks home it’s growing from her head

the hair doesn’t stay long for 2 months. it start fAlling off after 2 months. i have 2 pairs and change it every 3 weeks

My order was what I needed. Would do business with them again!

I used many types of hair systems before, I tried this hair system and like it. Stay on the scalp for around 3 weeks with tape. It's been over 3 months since I'm happy. Thanks

Lyrical hair has been my supplier for several years, since then I have been received great product and good Service.

Good

Because of the color of the piece I want to return it for a refund. It appears to have a yellow or blond cast. Please send me the necessary paperwork for a refund

I really like my toupee for the price and for the delivery time, the only thing I don’t like is that it sheds too much, my first one was shedding too much that I had a bald spot on the front side

I got my hairpiece two weeks to late and the wrong color , I will never make mistake again .

I believe that you need to update your customer support so you can speak to a real person that understands and is good at problem solving. It took me over a month to finally send an email to someone that explained to me the reason I never received my last order. I was billed for the unit but never received. My address wasn’t correctly listed. I have an account with you where my address is normally kept on file, all I do is reorder. I wasn’t reading the tracking information correctly. It appeared to me it was returned by me and returned back to you. Then why wasn’t I credited? I had to file a dispute with my Discover. They instantly gave me the credit and said they would investigate. Supposedly your employee was contacting my Discover to solve the dispute. I hope so but I order a unit regardless. A simple phone call to your customer support base would have expedited the entire problem. Never had any problem with your deliveries or your units prior. In fact your units last longer and are made just as good if not better than your more expensive competitors. Thats why I was relentless trying to solve the problem, I wanted you as my supplier.

All great service and product.

Since I found LyricalHair I have great hair at a great price and quick shipping

I’m extremely disappointed with my experience. The customer service was unresponsive and unhelpful, with poor communication throughout the process. My order was significantly delayed, and I struggled to get any clear updates. After all the hassle, I finally received my product, but the experience left a lot to be desired. I expected better and won’t be returning.

The hairpieces are good but the customer service is very bad. They never respond unless you try to talk to them so many times.