I have a rescue dog with allergies. She loves Luna and Me. Her favorite is the lamb patties. Always delivered on time. Geeat customer service too. Can't ask for anything else.

first order was delayed a day by DPD which was not your fault but two of the boxes came cracked and unusable with blood leaking in the bottom of the box. I did mention this to customer service a couple of weeks ago which I received no apology or a partial refund. I did let this go as I had bought the introductory offer pack which was discounted already. I have tried calling multiple times which nobody picked up or called back as now my second order was late being despatched which I should receive some compensation for this inconvenience once again. This is only my second order and I haven't had a great experience so far. I'm already considering moving to another brand if this is going to keep being the case which is a great shame. I sent the above and got no response once again. Sadly I won’t be using this company anymore as they are hard to get a reach of and I don’t think their customer service is good.

This is the best raw food I have tried, and I have tried them all! I have 5 rescue cats and only one of them would really eat it, and not a whole portion, but he enjoys it so i will keep buying for him, 3 other cats have a nibble here and there, I'm hoping that if I keep on dishing it up they will start to eat more, nonetheless, you cannot fault the quality of the patties, or the quality of the company and the delivery process, it is good food the best for the fur babies, very healthy indeed. Thank you LUNA and ME.

My kitten Ted absolutely loves this ,not a scrap left. . . so easy, no mess . . delivery was prompt. . will definately carry on using .

Could not fault the service. My kitten loves it.

We have been using Luna for a while now as our fussy pooch kept going off his other foods. He now licks the bowl clean every time, absolutely loves the patties and his coat looks amazing with the raw food. If that wasn’t a win enough, we absolutely love the convenience of having the food delivered on repeat so we never have to think about picking up dog food. The website is so easy to use so if we need to make a change we can and we have never had a single issue with quality or delivery. Thank you!!

I'm really sad to have to leave a bad review - the for quality over the lay few years has been great and my cats have loved it. Having had a recent problem with two of the proteins, I reached out to customer service who not only were very unhelpful, but there was no sense of ownership of the problem with the product. The replies came across as generic chirpy AI-written vague responses with no apology. Very disappointed, and on the back of this I don't want to risk losing more money and wasting more food (for context, I'm an experienced raw feeder who has raw fed for almost a decade). I feel extremely let down by Luna & Me and unfortunately won't be precursor from them again.

My cats have been on Luna and me but recently the recipe seems to have changed and they refuse to eat it

Perfect for my kittens Easy to store, defrost and feed

Sent the wrong order. Barely any apology and no compensation or gesture of goodwill! Luckily I had spare in the freezer

Arrived very quickly. 14 week old puppy loves the food and actually seems more full which is great.

My cat is enjoying eating her Luna food. The firm is well organised in getting the order out. It's just a shame the delivery company DPD isn't the same, they left my order outside my property in the rain, even though I ticked the box for it to be delivered to my house porch 😡

Great products, amazing customer service, if any issues with delivery dealing with it straight away

I first found Luna & Me when I was searching for a quicker way to provide raw food for my cats. I used to cut the meat and add the supplements and portion it all up myself. As a working mother of threeit was becoming time consuming. Most other raw foods are packaged in sausages, I did try these and one cat liked them, they were the same flavour and I had to cut them up and portion them, again very time consuming. Luna & Me have very handy patties, they are one portion sizes, they are packaged individually in sets of three and through flavour trial and error with one cat we've found what he likes. They have a wide choice of flavours and it is delivered directly to me on a regular basis. I have needed some food sooner, the website allowed me to ordery regular subscription asap and it arrives super quick. To change my subscription has been relatively easy also, I can swap out what's on there easily for another product, although I couldn't figure out how to add to it, I sent an email and the same day Pip called me, she was friendly and super helpful. All in all I would recommend Luna & Me for any cat or dog owner wishing to find a raw food diet for their pets. :-)

Luna & Me patties are just perfect . I’ve been using them for my little Dachsund for 4 years now . .

Always good service , customer care . Our 2 cats lick their plates clean .

Good company but cats refuse to eat it any more even though the same recipe :-(

Our dog loves this food. He looks great has lots of energy and stays at a healthy weight. Not a scrap is left in the bowl.

Cats love this food. Natural and tasty. Good choise and no need subscribing

I've had pets my entire life, and this is honestly the BEST food I've ever gotten. Its packaged so so well, the ordering process is quick and easy, the website has so many options for different stages of life. My cat has a very sensitive stomach, and as soon as I switched his food to this, it all went away. You wouldn't even know he had any issues.