After a long struggle with his health and diet, I finally found Luna and Me, and the transformation in Joey has been nothing short of incredible. Beyond the product, their story and exceptional customer service provided the guidance I needed to make a successful transition. Joey is vibrant and playful again, and his love for the beef and duck flavours is the perfect confirmation that we are finally on the right path.

My cat is finding it difficult to get used to raw food and has refused to eat it so far, perhaps you could give me some clues as to how to encourage him. I have no doubt it is better for him but at the moment we’re not making much progress.

Very disappointing experience. I had high hopes for LUNA & me. I’m currently transitioning our cats to raw food and they already love PurrForm, so I was excited to try this brand as well. My first impression of the company, the branding, and the service was very good, and I wanted this to work. However, the delivery was a poor start. I live in the Scottish Highlands, so I specifically checked the shipping information before ordering. The website said the packaging would keep the food frozen for up to four days, which reassured me. But when the box arrived, the top of it was soaking wet. The paper wrappers around the patties were wet and soggy, the cover letter/materials on top were also soaking wet, and the top layers of patties had defrosted. That immediately gave me doubts about the condition and freshness of the food. I put it in the freezer anyway and decided to trial it, but it was not a good first impression at all. Unfortunately, the cats will not eat it. They do not even seem interested in trying it. I have been offering it for a few days now and so far everything has been wasted. I will keep trying for a little longer, but at this point it has been a total waste of money. The box, branding, and marketing materials are beautiful, but cats don’t eat marketing. If the shipping information says the food should stay frozen for four days, then opening a wet, soggy box with defrosted food inside is a very bad look. I had genuinely high hopes, but so far this has been very disappointing. I won’t be ordering again unless my cats suddenly start eating and liking the food. Based on my experience so far, one star is deserved.

My Luna absolutely adores Luna and Me food! She's a 5 year old Beagle who needed to lose a kilo or two, and I can already see the difference. She's lighter, happier, and full of energy, although that's not always what you want from a Beagle! 😅 She gets so excited when it's dinner time.

Really good good, my fussy little dog loves it. The person I spoke to on the phone was lovely and helpful too.

My cats are incredibly fussy; and I was wasting so much food and money on food they wouldn’t even touch. This was so stressful as I needed them to eat but was refusing. I switched to luna and me and they can’t get enough! They absolutely love this food and lick their bowls clean!

Our cat Manny loves the patties - beef is his favourite by far!

At the moment my all cats and kittens love it

We’ve been ordering this food for our cats for the last few years now. The main issue is delivery and how the company handle issues. We’ve had the box’s countless times delivered to the wrong flat building or left out in the street/weather. Even when they’ve been delivered they are smashed with plastic in the food. This week during the heat wave our food was left, delivered to the wrong address (not even the same flat building) and was completely ruined inside after spending 30 minutes trying to find it outside, as it has already been sat outside for multiple hours. There was blood inside, everything had de frosted, water all inside and over £50 worth ruined. We called up and got told nothing could be wrong with it as they package it for all occasions… took no accountability or apologies for the food waste and we had to send photos for proof as it’s all fine their end. The food is great, my cats love it and won’t eat anything else, but it’s a shame the delivery service they use and the way you are made to feel like you are lying when you bring up issues is the deterrent.

Excellent quality food, securely packed in individual three-patties packs. Easy to open, easy to serve, very clean and no mess. Just right for my two senior dogs. The patties are a really good thing, and the dogs love their food. My dogs were already on a raw food diet, Luna&Me is the cleanest and most convenient way to give them the best food.

I no longer have dogs sadly so occasionally buy a box and donate it to an animal rescue. I’m so pleased to report the rescue are always very grateful for the food, especially for dogs with special diet needs, and have recommended Luna & Me for a number of their adopted animals. Excellent food!

My cats didn't like this food, and my dog ate the food reluctantly, also once the sleeve has come off only one portion of the 3 patties has a print on to say if dog or cat food, so packaging hasn't been thought out properly as my pets share a freezer, and I cannot tell which is which once I have given my dog and cats the allocated Patties. They company need to print on all patties wether dog or cat.

Finally a good my cat is excited to eat! I have tried every premium brand out there and have spent a fortune, she’d like the food for a week and then go off it and refused to eat. My baby loves Luna & me and she comes running whenever she hears me cutting it on her plate. Thank you for making such a high quality food. If you are doubting switching to a raw diet, Please do it. My baby has never been as happy and she’s full of energy now.

Gizmo really enjoys his dinner time and we’re so happy he’s eating the healthiest food. Changing him to Luna&Me raw food has improved his gut health immensely

Food was good, loved the patty size and convenience. The website is atrocious once you have a subscription, I was able to order dog food instead of cat food as there was no way of easily seeing which bundle was for which animal. Spoke to customer service and they were terrible and blamed me saying it was my fault! I was left with a whole delivery of dog food I couldn't use and a very hungry cat that I had no food for because he's on a strict diet as normal shop bought food makes him very ill!

Has my cat was already on raw food from the breeders I thought I would give your product a try. The first time I put it down for my cat she gave it a little sniff and then she woofed it down and from that day on I haven’t had any issues with their feeding. I am so glad someone recommended your product to me.

What I love about luna and me is the customer service. They always respond so helpfully to any queries. My dog loves their food too!! A win win all round.

Seems alright! My cat very much was not interested in the patties at all though unfortunately. I do wish there was a smaller trial box option too so that we didn’t waste as much money to see if our cat would even like it. As for the treats, I’m sure maybe other cats like them but they were so hard that our cat even if interested wouldn’t have been able to chew them up. And we ended up giving all the patties to the strays outside, which even some of the strays didn’t wanna eat the patties either haha! The strays couldn’t even eat the treats either unfortunately so we will need to throw them away sadly. I’m sure Luna&me works for others but for us it was a disaster regardless of all the ways we tried to introduce the food to our cat. Atleast some of the strays ate the patties though so it wasn’t a total waste for us in the end.

Excellent service over many years, Always courteous and helpful. Mike and Ruby Spanswick

My cat had always been a fussy eater and I tried so many different foods over the years , and felt bad when I could only get her to eat dry food. Until I found Luna and me. My cat loves Luna and me and has been on repeat for some time now . Recommend 100% :)