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      Site reviews

      How we present the reviews
      Anonymous user
      cydney1703🇬🇧
      Verified Buyer
      5 out of 5 stars

      Finally a good my cat

      Finally a good my cat is excited to eat! I have tried every premium brand out there and have spent a fortune, she’d like the food for a week and then go off it and refused to eat. My baby loves Luna & me and she comes running whenever she hears me cutting it on her plate. Thank you for making such a high quality food. If you are doubting switching to a raw diet, Please do it. My baby has never been as happy and she’s full of energy now.

      JUN 22, 2026
      Anonymous user
      Emmawelland🇬🇧
      Verified Buyer
      5 out of 5 stars

      Gizmo really enjoys his dinner

      Gizmo really enjoys his dinner time and we’re so happy he’s eating the healthiest food. Changing him to Luna&Me raw food has improved his gut health immensely

      JUN 22, 2026
      Anonymous user
      Tara F.🇬🇧
      Verified Buyer
      1 out of 5 stars

      Food was good, loved the

      Food was good, loved the patty size and convenience. The website is atrocious once you have a subscription, I was able to order dog food instead of cat food as there was no way of easily seeing which bundle was for which animal. Spoke to customer service and they were terrible and blamed me saying it was my fault! I was left with a whole delivery of dog food I couldn't use and a very hungry cat that I had no food for because he's on a strict diet as normal shop bought food makes him very ill!

      JUN 22, 2026
      Anonymous user
      debbiecymru🇬🇧
      Verified Buyer
      5 out of 5 stars

      Has my cat was already

      Has my cat was already on raw food from the breeders I thought I would give your product a try. The first time I put it down for my cat she gave it a little sniff and then she woofed it down and from that day on I haven’t had any issues with their feeding. I am so glad someone recommended your product to me.

      JUN 22, 2026
      Anonymous user
      Joanna C.🇬🇧
      Verified Buyer
      5 out of 5 stars

      What I love about luna

      What I love about luna and me is the customer service. They always respond so helpfully to any queries. My dog loves their food too!! A win win all round.

      JUN 22, 2026
      Anonymous user
      sathereus🇬🇧
      Verified Buyer
      2 out of 5 stars

      Seems alright! My cat very

      Seems alright! My cat very much was not interested in the patties at all though unfortunately. I do wish there was a smaller trial box option too so that we didn’t waste as much money to see if our cat would even like it. As for the treats, I’m sure maybe other cats like them but they were so hard that our cat even if interested wouldn’t have been able to chew them up. And we ended up giving all the patties to the strays outside, which even some of the strays didn’t wanna eat the patties either haha! The strays couldn’t even eat the treats either unfortunately so we will need to throw them away sadly. I’m sure Luna&me works for others but for us it was a disaster regardless of all the ways we tried to introduce the food to our cat. Atleast some of the strays ate the patties though so it wasn’t a total waste for us in the end.

      JUN 22, 2026
      Anonymous user
      Mike S.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Excellent service over many years,

      Excellent service over many years, Always courteous and helpful. Mike and Ruby Spanswick

      JUN 22, 2026
      Anonymous user
      Charlotte🇬🇧
      Verified Buyer
      5 out of 5 stars

      My cat loves it!

      My cat had always been a fussy eater and I tried so many different foods over the years , and felt bad when I could only get her to eat dry food. Until I found Luna and me. My cat loves Luna and me and has been on repeat for some time now . Recommend 100% :)

      JUN 21, 2026
      Anonymous user
      Sheila. 🇬🇧
      Verified Buyer
      5 out of 5 stars

      Great food for my rescue girl.

      I have a rescue dog with allergies. She loves Luna and Me. Her favorite is the lamb patties. Always delivered on time. Geeat customer service too. Can't ask for anything else.

      JUN 20, 2026
      Anonymous user
      Jasmine S.🇬🇧
      Verified Buyer
      3 out of 5 stars

      first order was delayed a

      first order was delayed a day by DPD which was not your fault but two of the boxes came cracked and unusable with blood leaking in the bottom of the box. I did mention this to customer service a couple of weeks ago which I received no apology or a partial refund. I did let this go as I had bought the introductory offer pack which was discounted already. I have tried calling multiple times which nobody picked up or called back as now my second order was late being despatched which I should receive some compensation for this inconvenience once again. This is only my second order and I haven't had a great experience so far. I'm already considering moving to another brand if this is going to keep being the case which is a great shame. I sent the above and got no response once again. Sadly I won’t be using this company anymore as they are hard to get a reach of and I don’t think their customer service is good.

      JUN 19, 2026
      Anonymous user
      Christina K.🇬🇧
      Verified Buyer
      5 out of 5 stars

      This is the best raw

      This is the best raw food I have tried, and I have tried them all! I have 5 rescue cats and only one of them would really eat it, and not a whole portion, but he enjoys it so i will keep buying for him, 3 other cats have a nibble here and there, I'm hoping that if I keep on dishing it up they will start to eat more, nonetheless, you cannot fault the quality of the patties, or the quality of the company and the delivery process, it is good food the best for the fur babies, very healthy indeed. Thank you LUNA and ME.

      JUN 19, 2026
      Anonymous user
      Jacqui P.🇬🇧
      Verified Buyer
      5 out of 5 stars

      My kitten Ted absolutely loves

      My kitten Ted absolutely loves this ,not a scrap left. . . so easy, no mess . . delivery was prompt. . will definately carry on using .

      JUN 19, 2026
      Anonymous user
      Sheila B.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Could not fault the service.

      Could not fault the service. My kitten loves it.

      JUN 18, 2026
      Anonymous user
      Tess🇬🇧
      Verified Buyer
      5 out of 5 stars

      Hassle free!!!!

      We have been using Luna for a while now as our fussy pooch kept going off his other foods. He now licks the bowl clean every time, absolutely loves the patties and his coat looks amazing with the raw food. If that wasn’t a win enough, we absolutely love the convenience of having the food delivered on repeat so we never have to think about picking up dog food. The website is so easy to use so if we need to make a change we can and we have never had a single issue with quality or delivery. Thank you!!

      JUN 14, 2026
      Anonymous user
      Vigarish🇬🇧
      Verified Buyer
      2 out of 5 stars

      I'm really sad to have

      I'm really sad to have to leave a bad review - the for quality over the lay few years has been great and my cats have loved it. Having had a recent problem with two of the proteins, I reached out to customer service who not only were very unhelpful, but there was no sense of ownership of the problem with the product. The replies came across as generic chirpy AI-written vague responses with no apology. Very disappointed, and on the back of this I don't want to risk losing more money and wasting more food (for context, I'm an experienced raw feeder who has raw fed for almost a decade). I feel extremely let down by Luna & Me and unfortunately won't be precursor from them again.

      JUN 11, 2026
      Anonymous user
      julie-hurst🇬🇧
      Verified Buyer
      2 out of 5 stars

      My cats have been on

      My cats have been on Luna and me but recently the recipe seems to have changed and they refuse to eat it

      JUN 11, 2026
      Anonymous user
      J B.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Perfect for my kittens Easy

      Perfect for my kittens Easy to store, defrost and feed

      JUN 9, 2026
      Anonymous user
      Erinniamhstutt🇬🇧
      Verified Buyer
      2 out of 5 stars

      Sent the wrong order. Barely

      Sent the wrong order. Barely any apology and no compensation or gesture of goodwill! Luckily I had spare in the freezer

      JUN 9, 2026
      Anonymous user
      MISS H.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Arrived very quickly. 14 week

      Arrived very quickly. 14 week old puppy loves the food and actually seems more full which is great.

      JUN 8, 2026
      Anonymous user
      Maggie W.🇬🇧
      Verified Buyer
      4 out of 5 stars

      My cat is enjoying eating

      My cat is enjoying eating her Luna food. The firm is well organised in getting the order out. It's just a shame the delivery company DPD isn't the same, they left my order outside my property in the rain, even though I ticked the box for it to be delivered to my house porch 😡

      JUN 6, 2026
      12345

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      4.8
      4.8 out of 5 stars
      Based on 5372 reviews
      5
      4759
      4
      285
      3
      138
      2
      58
      1
      132
      Ratings distribution data table
      StarsCount
      54759
      4285
      3138
      258
      1132
      Total5372