Fast shipping and well packed. Great products from Lorex. I’ve been a customer for quite some time now.

Sure easy to work with. Sales team was great. Would recommend.

Very good.

Excellent

Received promptly

Very easy to install and use

I accidentally ordered an extra camera, but the return process was quick and hassle-free. Shipping was smooth, and the customer service team made everything easy to handle. I was able to return it without any issues and received a full refund promptly. Overall, a great experience—fast service, easy returns, and very reliable support.

would recommend highly

I purchased 23 Wi-fi cameras from Lorex. We had nothing but problems with them the system had long delays, image would come in and out we spent many hours and much money trying to fix the problem by improving our Internet. The Lorex representative said they would exchange the Wi-fi cameras for ethernet cameras. When it came to make the exchange they reneged forcing us to purchase a total of 46 cameras to get 23 cameras to work. They gave us a token 10% discount the same discount they gave us when we purchased the cameras initially. They will not respond to phone or email messages I send to. I have Installed 5 systems using Lorex in the past. I will not be using Lorax in the future. This has been a thoroughly frustrating experience and I'm very disappointed in Lorex. Sincerely, Reginald

I recommend

I had to call 3 times and go over the same explanation each time. Finally-, I'm able to send it back.

Our business has relied on the Lorex 4K IP security system for years, and it has consistently delivered reliable performance. The setup is straightforward, and the video quality is excellent. Their customer service also stands out—whenever we’ve reached out with questions or warranty needs, the support team has been responsive, helpful, and efficient. We highly recommend it and have already referred it to several friends who run their own businesses, all of whom have been very satisfied with it.

Great service when ordering, thanks

I am definitely loving Lorex app and camera quality. It's pretty easy to install by myself and manage with my app. Thank you

Lorex has been very easy to work with and their products are solid. Overall a good experince for me and my customers.

Easy installation and great interface. The options for camera setup is amazing

Fast return transaction and great quality overall. I’ve been a loyal Lorex customer since Costco started carrying their product back in 2016. I will never try other security cameras product out there.

Easy to browse site, well explained and quick delivery

price was spot-on

Shipping was quick, no drama, and no installation calls for Lorex systems to start working.