Excellent ship speed, quality cameras, great packaging.

Excellent product

Shipping was fast and the cameras work great

Your shipping process is faulty and needs improvement.

The product review tab has been missing, so I put my experience with the product here. **AVOID LOREX CAMERAS - DEFECTIVE BATTERIES & TERRIBLE WARRANTY SUPPORT** After purchasing multiple Lorex camera systems with extended warranty coverage, I'm compelled to share my experience with their customer support—it's been consistently disappointing. **The Problem:** I've experienced battery failures twice with my Lorex cameras. Both times, the 3-cell batteries simply died and stopped charging entirely. This is unacceptable for security equipment that's supposed to provide reliable surveillance. **The Warranty Nightmare:** Here's where it gets worse. I purchased a comprehensive 5-year extended warranty specifically to cover parts like batteries. However, when I tried to use it, Lorex customer support repeatedly claimed my warranty had expired—despite having paid for extended coverage that should have protected me. **What I Actually Paid For:** - 1-year manufacturer warranty (included) - 5-year extended warranty (purchased separately) - Multiple additional extended warranty purchases for comprehensive coverage What I got instead was 4 years of coverage that I had to fight tooth and nail to access. **The RMA Process:** Submitting warranty claims proved agonizing. The first RMA was a battle—I had to escalate to a supervisor just to get basic assistance. The second RMA for the replacement batteries was equally frustrating, with the same warranty denial excuses. **Bottom Line:** Lorex cameras are simply not reliable, and their customer support is unwilling to honor the extended warranties customers pay for. Don't waste your money. I would not recommend this product to anyone. ⭐ 1/5 Stars

I am happy with my Lorex Technology

Shipping and delivery was faster than i expected

Great company

Shipping and customer service is great.

Lorex has been excellent to work with.

Quality products with easy set up

Exceptional customer service and a quality product

I have enjoyed all the purchases I have made from Lorex. I am have been able to ask questions and recieve a response in a timely manor. They get a quote out as soon as you give them what youre looking for and help resolve some set questions quickly.

Very good company to deal with, kept me informed and delivery was on time

My experience with Lorex has been excellent.

🙌🏼👏🏼👍🏼

Shipping was fast and well done.

Awesome, love this!! Purchased for an investment property, but also planning to switch out my home monitoring system and use this.

Good customer service

Lorex Cameras have been great for me and my family easy to navigate very clear picture 4K intruder do not have a chance